Posted by on December 28, 2020 — Updated on September 26, 2025
Within our Automations, you can set up an “Add to Group” automation.
Starting from the “Account” tab on your Dashboard, follow the step-by-step instructions below to learn how to use this feature.
Click the “Automations” tab to access the automation settings where you can manage your workflow rules.
Select the “Add to/Remove from Group” automation.
Click the edit icons to modify and update the trigger actions and details for the automation.
Select a time interval from options including minutes, hours, days, or weeks to schedule your automation. Next, select “purchase any” as the action trigger.
You can specify a particular line item, such as client training, plans, packages, groups, or products, or leave it as “anything.” You may also choose a payment plan if available.
For “started this plan,” select the plan and the group.

For “booked this session,” select the service and staff.
For “tag added” or “tag removed,” select the tags and the group.
Select whether you want the user to be added to or removed from a group, then choose the specific group.
You have successfully set up an Add to Group automation, enabling automatic management of group memberships based on your defined criteria. This helps save time, improve consistency, and ensure clients are always in the right groups without manual updates. To further customize your workflows, explore additional automation options or review your current automation rules for optimization.