How to Set Up Staff Alerts for Visits Remaining in Client Packages

Using your gym management software platform, you can set up staff alerts for visits remaining in client packages.

Starting from the “Account” tab of your Dashboard, follow the instructions below.

Learn how to set up automatic staff alerts for remaining visits in client packages.

1. Automations

Navigate to the Automations tab.

2. Create New Automation

On the Create New Automation drop down select “Send Visits Left Reminder”.

3. Edit Settings

Use the edit icons to customize settings.

4. Enter Number

For “When” enter the number of visits remaining to trigger the reminder and click on the done editing link.

5. Specify Clients

Specify clients by selecting a filter type.

6. Tag Clients

You can select clients with or without tags. You can also choose clients who are members of a specific group or those who are not members of that group. Additional filter options include location, lifecycle stage, subscription, and purchase.

7. Send to Client

For “Send To” select the staff member you would like to receive the notification.

8. Notification Delivery

Edit the settings for how the staff member will receive the notification.

9. No Package Specified

For the “What” settings, if no package is specified then the notification will be sent for any package.

10. Selected Package

If a package has been specified then the notification will only be sent for clients with that package.

11. Custom Message

Edit the “Message” setting by adding a custom message for the notification.

12. Save

Save the automation.

This guide covered the process of setting up staff alerts for remaining visits in client packages.