How to Set Up Subscription Renewal Reminders

Here’s how to set up subscription renewal reminders in your gym management software, starting from the “Account” tab of your Dashboard.

The step-by-step instructions are below.

renewal reminder

Step-by-Step Guide:

Step 1: Click on the “Customize Platform” tab on the left sidebar.

customize platform

Step 2: Click on the “Client Automation” tab.

client automation
Select “Send a Message/Notify” from the drop-down list.

Step 3: Click on the “+ Send a Message/Notify” button.

send a message

Step 4: Click on the edit icons to customize the settings.


Step 5: For “When?” select the frequency for when the reminders will be sent.

select when

Step 6: For “Who?” select all clients or specify by tag, group, or location.


Step 7: For “Send To?” select send to Client or select a specific staff member from the drop-down list.

select client or staff

Step 8: For “How?” select the delivery method for the notification.

delivery method

Step 9: Customize the message.

You can add the following variables in your message: {name} and {location}. The text will be replaced with the actual value in the message. Click the “Save” button to save your automation.

Now, you can set up subscription renewal reminders!

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