How to Set Up Subscription Renewal Reminders

Here’s how to set up subscription renewal reminders in your gym management software, starting from the “Account” tab of your Dashboard.

The step-by-step instructions are below.

renewal reminder

Step-by-Step Guide:

Step 1: Click on the “Customize Platform” tab on the left sidebar.

customize platform

Step 2: Click on the “Client Automation” tab.

client automation
Select “Send a Message/Notify” from the drop-down list.

Step 3: Click on the “+ Send a Message/Notify” button.

send a message

Step 4: Click on the edit icons to customize the settings.

edit

Step 5: For “When?” select the frequency for when the reminders will be sent.

select when

Step 6: For “Who?” select all clients or specify by tag, group, or location.

who

Step 7: For “Send To?” select send to Client or select a specific staff member from the drop-down list.

select client or staff

Step 8: For “How?” select the delivery method for the notification.

delivery method

Step 9: Customize the message.

message
You can add the following variables in your message: {name} and {location}. The text will be replaced with the actual value in the message. Click the “Save” button to save your automation.

Now, you can set up subscription renewal reminders!

Updated on May 11, 2021

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