Support Business Account Support
How do I set up a “Welcome” message to show for new Clients when they first sign up?

How do I set up a “Welcome” message to show for new Clients when they first sign up?

Posted by Support Team on September 10, 2020 — Updated on April 24, 2025

In this guide, you will learn how to set up a “Welcome” message for new Clients upon sign-up

1. Click “Account”

Click the Account tab to reveal the additional options beneath it.

Click 'Account'

2. Click “Customize Platform”

Click on the Customize Platform.

Click 'Customize Platform'

3. Click “Client Settings”

Click the Client Settings tab.

Click 'Client Settings'

4. Client Welcome Message

Add your welcome message under the “Client Welcome Message” heading.

Client Welcome Message

5. Click “Save”

Scroll down and click the save button to confirm changes.

Click 'Save'

This guide covered the process of setting up a personalized “Welcome” message for new Clients.

Support Team - Can’t find the answer you’re looking for? Don’t worry we’re here to help! Contact support via this link and we'll get your questions answered!
We make fitness businesses happy and successful. We are a next-generation software platform dedicated to making it easy for fitness professionals to manage their entire fitness business in one place.
Follow us:
Company
Start Here
Copyright © 2025 Exercise.com
Made with ❤️ at 15310 Amberly Dr, Suite 250, Tampa, FL 33647 & world-wide
Privacy Policy
Terms of Service
CCPA