What is a service?

Services allow you to designate what kind of appointment you want to create.
There are two options for services: Appointment and Group Class.
Services designated as “Appointment” will only allow one client to join at a time, but services designated as “Class” can have an unlimited number of participants.
You will need to select the service you want for each appointment that you create.
To create a new service within your fitness business management software platform, follow the step-by-step instructions below.

1. Click the arrow menu

Click the arrow menu next to the Schedule tab to reveal additional tabs.

2. Click “Services”

Click on the “Services” tab.

3. Click “New Service”

Initiate the creation of a new service by selecting “New Service”.

4. Enter Basic Information of Service

When creating a service, you can define key details such as the service name, type (either Appointment for one-on-one sessions or Class where you can set a participant limit), and the duration of the session. You can also assign the service to specific categories so clients can easily filter and find it on the public booking page. To provide more context, you may add a service description, set default primary and secondary staff, and include a service code to use as a custom identifier.

5. Enter Additional Service Information

You can define the pricing details for the service, including the standard price, cancellation fee, and no-show fee. Optionally, you may link the service to specific packages for easier assignment. In addition, you can set default primary and secondary staff commissions and associate the service with an asset, ensuring it is available only based on the asset’s schedule.

6. Click “Has a workout calendar?”

If you plan to set up a workout calendar and create workouts for appointments under this service type, be sure to check the “Has a workout calendar?” option.

7. Click “Client signups allowed?”

To display appointments of this service type on your clients’ Booking page, ensure the “Client signups allowed?” option is checked.

8. Additional Settings

You can click “Connect Zoom” to link this service with Zoom, and select “Show Advanced Settings” to customize additional options.

9. Customize Advance Settings

You can customize the colors used for different visit statuses, such as No Visits, Reserved Visit, Registered Visit, Cancelled Visit, Late Cancelled Visit, No Show, Checked-In, and Checked-In but Not Used by Package. Additionally, you can select an assessment to automatically appear immediately after check-in when clients log in through the app or web. Lastly, you have the option to upload a service thumbnail for easier identification.

10. Click “Save Service”

Finally, click the “Save Service” button to save and create the new service.

This guide has covered the steps for creating a new service.