- GymMaster is a gym management software focused on scheduling, payment processing, member management, and billing.
- Fitness professionals will find many missing features needed for personal training when using GymMaster.
- Online GymMaster reviews indicated concerns with customer support in different time zones and billing problems.
There’s always a learning curve when it comes to navigating your fitness business software for the first time, so it makes sense that a common question for GymMaster users is, “How do I use GymMaster?”
Learn how to use GymMaster below.
And, for a fitness software platform that is not only easy to navigate but doesn’t require the use of third-party software, turn to Exercise.com. Book a demo today to see just how easy our software is to use.
How do I use GymMaster?
To use GymMaster, you’ll need your GymMaster login to get started. Then, you can head to the GymMaster learning center to learn how to navigate the software. For any pressing questions, you’ll have to contact GymMaster support.
How does GymMaster work?
GymMaster is a gym management software and app used by fitness businesses, health clubs, and gyms. It focuses on features for scheduling, booking classes, billing, point-of-sale, membership management, automation, and marketing.
While fitness businesses might find GymMaster useful for managing their basic functions, this software is missing essential features that fitness professionals will use. It does not include fitness assessments, an exercise library, workout creator/logger, online training, customization, or online memberships.
See why by booking a demo today.
Exercise.com is easier to use than GymMaster.
GymMaster App Problems
When learning how to use GymMaster you may run into issues with its billing features and as the GymMaster app reviewers below did. Some GymMaster reviewers noted that the software billing system overcharged members or missed auto-draft payments. Multiple online reviews noted problems contacting customer support from the United States because of the time difference at the software’s headquarters in New Zealand.
“I never got my head around the billing. I’ve found this easy to understand in Mind Body and PT Master, but just didn’t ever get there with understanding it in GymMaster.” – (Capterra)
Exercise.com keeps our billing system easy to understand and fully functional at all times. Not only is billing easy, but we also include payment processing, point-of-sale, and e-commerce options to help grow your fitness business.
“Company is located in New Zealand, they do not have sales/support to assist with US clients during their regular business hours.” – (Capterra)
No need to worry about time zones when you need customer support with Exercise.com. Our team is ready to provide you with the customer service you need when you need it.
Navigating a new software platform can be complicated – but it doesn’t have to be. The all-in-one Exercise.com software platform is easy to navigate and is the best GymMaster alternative. And, if you have any questions, you have a dedicated account manager – not just a standard support line – available to you whenever you need. Book a demo today to learn more!