- Trainerize is a personal training software with features for client engagement, client management, and business growth.
- While Trainerize has many useful features needed to manage a fitness business, it is also missing a few essential options for fitness professionals.
- Online reviews for Trainerize note issues and concerns with customer service, workout creator, and the exercise library.
There’s always a learning curve when it comes to navigating your fitness business software for the first time, so it makes sense that a common question for Trainerize users is, “How do I use Trainerize?”
Learn how to use Trainerize below.
And, for a fitness software platform that is not only easy to navigate but doesn’t require the use of third-party software, turn to Exercise.com. Book a demo today to see just how easy our software is to use.
How do I use Trainerize?
To use Trainerize, you’ll need your Trainerize login to get started. Then, you can head to the Trainerize learning center to learn how to navigate the software. For any pressing questions, you’ll have to contact Trainerize support.
How does Trainerize work?
Trainerize is a personal training software that focuses on three areas: client engagement, client management, and business growth. Their main audience is personal trainers and fitness businesses. Users need to select from one of Trainerize’s three pricing plans.
Trainerize has options for payment processing, client/class scheduling, training, nutrition, reporting, fitness assessments, and mobile apps. But, it is missing a few options that fitness professionals would find useful, like websites, business dashboard reports, and the ability to stream TV workouts.
See why by booking a demo today.
Exercise.com is easier to use than Trainerize.
Trainerize Software Problems
When learning to use Trainerize, you may run into issues with workout creation, the exercise library, or customer service as the Trainerize software reviewers below did. A few users noted negative comments about customer services as well as the workout creator and exercise library in the Trainerize reviews.
“The built-in exercise options are lacking, and some of them are just unsafe exercises altogether.” – (Capterra)
Multiple users complained about the exercise library features either lacking in exercises or including unsafe exercises. With Exercise.com gym management software, our exercise library has been developed and tested by fitness professionals. Trainers even have the ability to customize exercises by adding notes, videos, and other helpful tips for clients to see when working out.
“They do not respond to emails, I have been emailing them for the past two weeks and they don’t respond back during this critical time. I understand that all online softwares are getting slammed but you should not ignore any emails. I literally emailed two different people and no response.” – (Capterra)
The customer service support with Exercise.com goes above and beyond. Not only will many of our users attest to top-notch customer service, but we also include a dedicated account manager that focuses on your individual questions, concerns, and needs.
Navigating a new software platform can be complicated – but it doesn’t have to be. The all-in-one Exercise.com software platform is easy to navigate and is the best Trainerize alternative. And, if you have any questions, you have a dedicated account manager – not just a standard support line – available to you whenever you need. Book a demo today to learn more!