This guide will walk you through how to prevent clients from updating their profile pictures in your fitness business management software. 1. Account Click the arrow icon next to the Account tab to reveal additional options. 2. Customize Platform Click Customize Platform to access the platform configuration options. 3. Clients Click Clients to open client-specific […]

With Exercise.com’s POS system, you can assign secure PINs to staff members for unlocking the POS. This guide walks you through the steps. 1. Account Click the arrow icon next to the “Account” tab to reveal additional tabs. 2. Trainers Click “Trainers” to access the list of trainers. 3. Select a Trainer Profile. Select a […]

With Exercise.com’s payment processing software, you can complete transactions even without assigning them to an account. This guide will show you how. 1. Accounts Click “Accounts” to open the accounts section where you can manage transactions. 2. Charge Account Click “Charge Account” to initiate a new charge process. 3. Continue as Guest Click “Continue as […]

With the Exercise.com POS system, you can quickly send receipts to guest customers after a checkout, whether using the POS or kiosk system. This guide will walk you through the steps. 1. Access the POS or Kiosk Before you begin, ensure you have access to the POS or kiosk interface and the items ready for […]

In this tutorial, you will learn how to add a scheduled message for group discussions. 1. Click “Groups” 2. Select a group 3. Click “View Group” 4. Click “Discussion” 5. Add a message in the Discussion text box 6. Schedule posting Click the “Schedule” dropdown 7. Select custom time Click “Custom Time” to specify the […]

This tutorial will guide you through turning off media uploads per group for non-group admins. 1. Groups 2. Select a Group 3. Group Settings 4. Turn Off Media Uploads In General settings, enable the “Prevent non-admin members from uploading media in discussions” option. 5. Save Changes Scroll down and click the “Save Group” button. 6. […]

This tutorial will guide you through enabling Two-Factor Authentication on your sign-in page to improve your account security. 1. Account 2. Customize Platform 3. Enable Two-Factor Authentication In General Settings, tick the checkbox for “Require Two-Factor Authentication”. This will require two-factor authentication for everyone who signs-in the platform. 4. Save 5. Two-Factor Authentication When a […]

Learn the updates for the Refunds report. 1. Account 2. Reports 3. Search for Report Use the search bar and type “refunds”. 4. Refunds Report Click the “Refunds” report under Financial Reports. 5. Refund Date The “Refund Date” column was added to the report. 6. Filter Date by Refund Date When filtering refunds report by […]

Learn how to add arbitrary text and date fields to your waiver form. 1. Navigate to the “Account” section. 2. Customize Platform 3. Add Text and Date Fields Scroll down to “Custom Content” section and enable the “Require Waiver” option. Add inputs to the waiver form. 4. Save Scroll down and save the changes. 5. […]

This guide will walk you through the process of how to fix the total weight lifted calculation for per-side exercises in your platform. Learn more about our Workout Logger. 1. Account Access your Account tab to view the Customize Platform option. 2. Customize Platform Navigate to Customize Platform. 3. Workout Settings Scroll down to the […]

This guide will walk you through the process on how to effectively upload and share media in your group discussions. 1. Groups Access the Groups tab to view all available groups. 2. Select Group Search or select the specific group to initiate group discussion. 3. Group Discussion Page Go to Group Discussion page. 4. Click […]

To view product variants in reports within your fitness business management software platform, follow the step-by-step instructions below. Learn how to view product variants in your reports with this step-by-step guide. Make sure that you already have existing product purchases so that there will be a result upon checking in the reports. 1. Account Navigate […]

To mark a produce as unavailable for sale within your fitness business management software platform, follow the step-by-step instructions below. This guide will walk you through how to mark a product as unavailable for sale. 1. Account Navigate to the “Account” section. 2. Products Click on the “Products” tab from the expanded menu. 3. Edit […]

Learn how to automatically notify staff when a product or variant’s inventory falls below its defined low stock threshold. 1. Automations 2. Create New Automation 3. Select Send a Message One Time 4. Fill-in Details When? – select “low stock threshold” What? – Add Product Categories and/or Location Send To? – Select to whom the […]

With Exercise.com’s ECommerce software, you can easily track inventory by location within your product variant settings. This guide will show you how to review stock levels, view inventory history, and update product variants across multiple locations. 1. Click “Account” Access your account settings to begin managing your product inventory. 2. Click “Products” Navigate to the […]

Learn how to efficiently restock inventory when refunding a payment in your SaaS platform 1. Click “Accounts” Navigate to the ‘Accounts’ section to begin managing client information. 2. Select the client. Select the client by name or email address. 3. Click “Payment Details” Open the ‘Payment Details’ tab to view transactions. 4. Click “Charges” Navigate […]

This guide will walk you through how to Restrict Trainers to Clock In for Specific Tasks Only. 1. Account Navigate to the “Account” section. 2. Trainers Select the Trainers tab from the expanded menu. 3. Search or Select Trainer Search or select the specific trainer whose permissions you want to adjust. 4. Permissions Access the […]

This guide will walk you through how to continue selling a product when it’s “out of stock”. 1. Click on the arrow menu Click on the arrow menu next to the Account tab to reveal additional tabs. 2. Click “Products” Click on the Products tab to reveal additional tabs. 3. Click “Products” Select the “Products” […]

To prevent overselling products within your fitness business management software platform, follow the step-by-step instructions below. This guide will walk you through how to prevent overselling products. 1. Account Navigate to the “Account” section. 2. Products Section Access “Products” from the expanded menu. 3. Products Tab Click on the “Products” tab 4. Edit a Product […]

To track product inventory within your fitness business management software platform, follow the instructions below. This guide will walk you through how to Track Product Inventory Adjustments. 1. Account Navigate to your “Account” section. 2. Reports Access the “Reports” tab from the expanded menu. 3. Real-Time Inventory Adjustment History Search or select the “Real-Time Inventory […]