This article explains how to review changes made to services and packages within your Exercise.com for Business account. This feature helps you track all updates made to your services and packages for accurate reporting and management. Review Changes to Services 1. Click the Arrow Menu Click the arrow menu next to the ‘Schedule’ tab to […]

With the Exercise.com scheduling tools, your team can efficiently manage sessions and ensure every appointment is properly staffed. The Unassigned column lets trainers and staff quickly spot sessions that don’t yet have an assigned trainer or asset in the Schedule Day View. This improves visibility and prevents unfilled sessions from being overlooked. This guide will […]

With Exercise.com’s marketing tools, you can assign tags like purchases, group memberships, and products to users in Intercom—similar to Mailchimp’s tagging system. This helps improve segmentation and communication. Follow the steps below to get started. 1. Click Sign Up Click the “Sign Up” button to begin creating an account. 2. Complete Required Fields Complete all […]

With Exercise.com’s staff management tools, you can filter messages by staff member to streamline communication and stay organized. This guide will show you how. 1. Account Access your account settings by clicking the “Account” option to begin customizing your platform preferences. 2. Customize Platform Open the customization menu by clicking “Customize Platform” to adjust your […]

With the Exercise.com Reports feature, you can easily review guest purchases and track financial data. In this tutorial, we’ll show you how to do this step by step. 1. Account Click arrow menu next to the Account tab to reveal additional tabs. 2. Select Reports Scroll down and click “Reports” to navigate to the reports […]

With Exercise.com’s membership management tools, you can control package access by setting limits on active subscribers. This guide will show you how to set the maximum number of active subscribers in a package. 1. Schedule Click the arrow menu next to the Schedule tab to open additional tabs. 2. Packages Click “Packages” to open the […]

This guide will walk you through how to prevent clients from updating their profile pictures in your fitness business management software. 1. Account Click the arrow icon next to the Account tab to reveal additional options. 2. Customize Platform Click Customize Platform to access the platform configuration options. 3. Clients Click Clients to open client-specific […]

In this guide, we’ll walk you through how to assign PINs to staff members and your Head Trainer to unlock the POS system in your Exercise.com for Business platform. Follow the steps below to assign POS PINs for staff members and the Head Trainer. Assign a POS PIN to a Staff Member 1. Click the […]

With Exercise.com’s payment processing software, you can complete transactions even without assigning them to an account. This guide will show you how. 1. Accounts Click “Accounts” to open the accounts section where you can manage transactions. 2. Charge Account Click “Charge Account” to initiate a new charge process. 3. Continue as Guest Click “Continue as […]

With the Exercise.com POS system, you can quickly send receipts to guest customers after a checkout, whether using the POS or kiosk system. This guide will walk you through the steps. 1. Access the POS or Kiosk Before you begin, ensure you have access to the POS or kiosk interface and the items ready for […]

In this tutorial, you will learn how to add a scheduled message for group discussions. 1. Click “Groups” 2. Select a group 3. Click “View Group” 4. Click “Discussion” 5. Add a message in the Discussion text box 6. Schedule posting Click the “Schedule” dropdown 7. Select custom time Click “Custom Time” to specify the […]

This tutorial will guide you through turning off media uploads per group for non-group admins. 1. Groups 2. Select a Group 3. Group Settings 4. Turn Off Media Uploads In General settings, enable the “Prevent non-admin members from uploading media in discussions” option. 5. Save Changes Scroll down and click the “Save Group” button. 6. […]

This tutorial will guide you through enabling Two-Factor Authentication on your sign-in page to improve your account security. 1. Account 2. Customize Platform 3. Enable Two-Factor Authentication In General Settings, tick the checkbox for “Require Two-Factor Authentication”. This will require two-factor authentication for everyone who signs-in the platform. 4. Save 5. Two-Factor Authentication When a […]

Learn the updates for the Refunds report. 1. Account 2. Reports 3. Search for Report Use the search bar and type “refunds”. 4. Refunds Report Click the “Refunds” report under Financial Reports. 5. Refund Date The “Refund Date” column was added to the report. 6. Filter Date by Refund Date When filtering refunds report by […]

Learn how to add arbitrary text and date fields to your waiver form. 1. Navigate to the “Account” section. 2. Customize Platform 3. Add Text and Date Fields Scroll down to “Custom Content” section and enable the “Require Waiver” option. Add inputs to the waiver form. 4. Save Scroll down and save the changes. 5. […]

This guide will walk you through the process of how to fix the total weight lifted calculation for per-side exercises in your platform. Learn more about our Workout Logger. 1. Account Access your Account tab to view the Customize Platform option. 2. Customize Platform Navigate to Customize Platform. 3. Workout Settings Scroll down to the […]

This guide will walk you through the process on how to effectively upload and share media in your group discussions. 1. Groups Access the Groups tab to view all available groups. 2. Select Group Search or select the specific group to initiate group discussion. 3. Group Discussion Page Go to Group Discussion page. 4. Click […]

To view product variants in reports within your fitness business management software platform, follow the step-by-step instructions below. Learn how to view product variants in your reports with this step-by-step guide. Make sure that you already have existing product purchases so that there will be a result upon checking in the reports. 1. Account Navigate […]

To mark a produce as unavailable for sale within your fitness business management software platform, follow the step-by-step instructions below. This guide will walk you through how to mark a product as unavailable for sale. 1. Account Navigate to the “Account” section. 2. Products Click on the “Products” tab from the expanded menu. 3. Edit […]

Learn how to automatically notify staff when a product or variant’s inventory falls below its defined low stock threshold. 1. Automations 2. Create New Automation 3. Select Send a Message One Time 4. Fill-in Details When? – select “low stock threshold” What? – Add Product Categories and/or Location Send To? – Select to whom the […]