This guide will walk you through the steps How do I manually charge for a completed appointment. 1. Click the arrow menu Click the arrow menu next to the schedule tab to reveal additional tab. 2. Click “Calendar” Click the “Calendar” tab to view, add, or edit scheduled appointments. 3. Select an appointment Select an […]

Here’s how to cancel an appointment. 1. Click “Schedule”. 2. Click the appointment on the schedule. 3. Click the “Cancel Session” link. 4. Click “Yes” to confirm. Click “Yes” to confirm. Now that you know how to cancel an appointment, you’ll never leave a client hanging if you can’t make to an appointment.

Once an appointment ends, you can update the attendance for each client who has booked the appointment. If the client already has a package for this type of appointment, completing the appointment will automatically count one use for that appointment.   Cancellation Options If a client booked the appointment but didn’t attend, you can mark […]

With fitness booking software by Exercise.com, your staff can manage sessions and check clients in from your custom branded apps. In this guide, we’ll show you how to close out completed sessions from the “My Sessions” view in your app. 1. View different sessions by status or sessions from all staff members. On the “My […]

Here’s how to track cash and check transactions when closing out appointments, starting from the “Schedule” tab of your Dashboard. Step-by-step instructions are below:   Step-by-Step Guide: Step 1: Select your client’s completed session in the calendar.   Step 2: Click on the “Charge client” link.   Step 3: Select a single purchase package from […]