This tutorial guides you through the process of charging or assigning a package to a client within the Exercise application. 1. Menu Open the menu. 2. Accounts Navigate to the Accounts section. 3. Select Client Click on a client. 4. Visits Tab Click on the “Visits” tab on the left side bar. 5. Visit Options […]

This guide will walk you through how to prevent clients from updating their profile pictures in your fitness business management software. 1. Account Click the arrow icon next to the Account tab to reveal additional options. 2. Customize Platform Click Customize Platform to access the platform configuration options. 3. Clients Click Clients to open client-specific […]

With Exercise.com’s POS system, you can assign secure PINs to staff members for unlocking the POS. This guide walks you through the steps. 1. Account Click the arrow icon next to the “Account” tab to reveal additional tabs. 2. Trainers Click “Trainers” to access the list of trainers. 3. Select a Trainer Profile. Select a […]

With Exercise.com’s payment processing software, you can complete transactions even without assigning them to an account. This guide will show you how. 1. Accounts Click “Accounts” to open the accounts section where you can manage transactions. 2. Charge Account Click “Charge Account” to initiate a new charge process. 3. Continue as Guest Click “Continue as […]

With the Exercise.com POS system, you can quickly send receipts to guest customers after a checkout, whether using the POS or kiosk system. This guide will walk you through the steps. 1. Access the POS or Kiosk Before you begin, ensure you have access to the POS or kiosk interface and the items ready for […]

This guide will show you how to review version history for package changes in your Exercise.com for Business platform. With version history, you can track updates and see exactly when and how packages were modified. Before starting, make sure you have access to user accounts and package management features in your account. 1. Click “Accounts” […]

This guide will show you how to review version history for location changes in your Exercise.com for Business platform. Tracking version history helps you verify updates and manage your locations with accuracy. Before starting, make sure you have access to the scheduling and location management features in your account. 1. Click “Schedule” Click the “Schedule” […]

In this tutorial, you will learn how to review the version history for changes to visits within the Exercise.com for Business platform. This feature helps you track and verify updates to client records over time. 1. Prepare to Review Visit History Before starting, ensure you have access to the user accounts and visit records you […]

With Exercise.com’s fitness business management software, you can automate workflows by integrating with Zapier. This guide shows you how to incorporate user macros into the Update User action so that nutrition goals update automatically for your clients. 1. Configure the Spreadsheet Set up the spreadsheet that will store client macros. In this example, you’ll use […]

This feature allows clients to automatically receive email receipts for subscription renewals, refunds, and invoice charges. Platform admins can enable these options in Notification Settings, and clients can manage their own preferences if the platform has them enabled. 1. Access Notification Settings From the platform dashboard, navigate to Notification Settings by clicking your profile image […]

In this tutorial, you will learn how to add a scheduled message for group discussions. 1. Click “Groups” 2. Select a group 3. Click “View Group” 4. Click “Discussion” 5. Add a message in the Discussion text box 6. Schedule posting Click the “Schedule” dropdown 7. Select custom time Click “Custom Time” to specify the […]

This tutorial will guide you through turning off media uploads per group for non-group admins. 1. Groups 2. Select a Group 3. Group Settings 4. Turn Off Media Uploads In General settings, enable the “Prevent non-admin members from uploading media in discussions” option. 5. Save Changes Scroll down and click the “Save Group” button. 6. […]

This tutorial will guide you through enabling Two-Factor Authentication on your sign-in page to improve your account security. 1. Account 2. Customize Platform 3. Enable Two-Factor Authentication In General Settings, tick the checkbox for “Require Two-Factor Authentication”. This will require two-factor authentication for everyone who signs-in the platform. 4. Save 5. Two-Factor Authentication When a […]

Learn the updates for the Refunds report. 1. Account 2. Reports 3. Search for Report Use the search bar and type “refunds”. 4. Refunds Report Click the “Refunds” report under Financial Reports. 5. Refund Date The “Refund Date” column was added to the report. 6. Filter Date by Refund Date When filtering refunds report by […]

Learn how to add arbitrary text and date fields to your waiver form. 1. Navigate to the “Account” section. 2. Customize Platform 3. Add Text and Date Fields Scroll down to “Custom Content” section and enable the “Require Waiver” option. Add inputs to the waiver form. 4. Save Scroll down and save the changes. 5. […]

With the Exercise.com Staff Management feature, this guide shows you how to manage staff permissions in the Corporate Dashboard. 1. Account Section Click the arrow menu next to the Account tab to reveal additional tabs. 2. Trainers Navigate to the ‘Trainers’ section to manage staff members. 3. Select a Staff Member Find and select the staff member you […]

This guide will walk you through the process of how to fix the total weight lifted calculation for per-side exercises in your platform. Learn more about our Workout Logger. 1. Account Access your Account tab to view the Customize Platform option. 2. Customize Platform Navigate to Customize Platform. 3. Workout Settings Scroll down to the […]

To view events for trainer’s payout actions within your fitness business management software platform, follow the instructions below. Learn how to view trainer’s payout action events on your platform. 1. Profile Navigate to your profile. 2. Staff Member Dashboard Open the Staff Member Dashboard. 3. View All Click on the “View All” link next to […]

With Exercise.com’s Automations, you can set up workflows that send the right messages to the right people at the right time. This guide will show you how to add a lifecycle filter to the ‘Who?’ step in your automation. This guide walks you through creating an automation, selecting triggers, and refining your audience with lifecycle […]

With Inventory Management on Exercise.com’s fitness business management software, you can track and manage product stock in one place. From apparel and supplements to equipment and accessories, set up product variants, monitor stock across locations, and make quick adjustments when needed. Table of Contents Inventory Management Overview Video What Is Inventory Management? Inventory Management helps […]