My PT Hub Comparison (Pricing, Features, & Benefits)

Manage and Grow Your Fitness Business Better with Exercise.com. Learn more below.

My PT Hub vs Exercise.com. Choose Exercise.com’s All-in-One Fitness Business Management Software. Review our head-to-head My PT Hub software comparison and see for yourself. Get a custom web and smartphone app designed for your brand with additional customization available throughout your custom-built software. Grow your business, turn leads into clients, and increase revenue. 

FeaturesExercise.comPT Hub
APPS
iPhone
Android
Web
Fully-Customizable
(colors, language, features, custom dev, etc)
Basic Customizations
Custom-built for your brand, so you're always growing your business
SUPPORT
Phone
Email
Chat
Knowledge Base
Proven track-record working with fitness professionals in every niche with custom solutions to their problems
FITNESS BUSINESS MANAGEMENT SOFTWARE
Save time managing your business from anywhere on your custom-branded apps
Schedule Appointments & Classes
Automate Payments Securely & Easily
Online & In Person Booking
Automated Email, Text, App Reminders
Business Dashboard & Reports
Staff Roles, Permissions, and Schedules
Endless Marketing Integrations
Manage Unlimited Client Base
Manage Software from Anywhere
WORKOUT SOFTWARE
Fully-customizable workout library and automations to put workout delivery on autopilot
Easy to Use Workout Routine & Plan Creator
Deliver Workouts for Any Scenario
Customize Your Own Exercise Library
Client & Trainer Workout Logging App
Workout Progress Made Easy
Automated Workout Engagement
E-COMMERCE SOFTWARE
Endless options to deliver workouts and increase revenue
Sell Memberships/Training Packages
Sell Single Workout Plans
Deliver Individual Training
Run Workout Challenges
Sell Recurring Workout Memberships
PERFORMANCE HEALTH
ASSESSMENT SOFTWARE
Engage and retain your clients with smart data from custom-built and branded performance health software
Turn Leads Into Clients
Engage Clients via Assessments
Track Measurement Data (injuries, etc.)
Deliver Personalized Workouts
Fully Customizable Assessments
Nutrition

The online training segment of the fitness industry is growing at an incredible rate. So too is the marketplace of software for personal training and gym management with each provider seeking to stand out based on a unique feature, a long list of capabilities, or simply the cheapest monthly price.

With all of the choices out there, it’s crucial for trainers and gym owners to thoroughly examine their options. After all, your brand’s success could depend on how well the software matches your service and the quality of your clients’ experiences when interacting with the platform.

In this review, we’ll go in-depth on My PT Hub and cover everything you need to know beyond the company’s marketing. See how well it fits your business needs and learn how it stacks up against the Business Management Software from Exercise.com.

Of course, if you don’t need convincing that Exercise.com’s software is the best of the best, request a demo now!

Fitness Pros Who Trust Exercise.com

My PT Hub Software Review

My PT Hub is a web-based platform for personal training and member management owned by FITII LTD in Brighton, UK.

The company was founded in January 2015 and, according to its LinkedIn page, is operated by twelve executives and employees. Further information on the company is a bit hard to come by and no accurate figure of annual revenue seems to be available publicly.

According to their website, My PT Hub is used by upward of 70,000 trainers for managing face-to-face and online clientele.

My PT Hub Features vs Exercise.com

My PT Hub has an attractive, well-designed sales webpage which boasts the software’s many features, but it’s the execution that counts! Professional trainers are looking for more than just a long list of features; you need a software solution that fulfills your unique needs and adds value to your services.

Exercise.com understands that the lives of fitness professionals are unique and that you deserve software that works with you. Our vision is simple:

To build an all-in-one fitness business management software that inspires fitness professionals to think big when it comes to growing their businesses, and motivates exercise enthusiasts to pursue their fitness goals by logging one workout at a time.

A recent review of Exercise.com had this to say:

“For a while now, we have been looking for a great way to provide an all-encompassing experience for basketball players. The customization features of the web platform and custom-branded apps have allowed us to do that, creating the perfect marriage between our expert content and all of the really cool features that help separate us from the rest of the competition.” – Kyle Ohman, Basketball HQ

By working with a seasoned advisory board of fitness experts, our world-class development team has built design features that businesses want and need the most.

It’s time to see if My PT Hub is up to the task.

Unless otherwise stated, all images and reviews below are of/about Exercise.com’s All-In-One Fitness Business Management software platform.

– Fitness Business Management (FBM)

We bet you’d rather be spending your time working on growing your business. That’s why we’ve developed our All-in-One Fitness Business Management (FBM) software. How many more clients could you onboard, engage, and retain if you had an easy to use software to schedule and book clients? Plus what if that software was built into the same platform you use to build workouts, sell plans, and deliver assessments?

  • No more learning a dozen different software to run your business.
  • No more teaching a bunch of different systems to your staff.
  • No more confusion and fractured experiences for your clients.

It’s the same unified experience for your staff and clients from web to apps.

Developing an easy intake system with my apps and ways to scale the delivery of workouts has been huge. Working with 20-30 individuals who each have specific goals and restrictions can be challenging, but your platform makes it easy to organize everyone’s programs and put a plan together that will get them the best results possible.
Dean Somerset 
We went live with our Fitness Business Management software at 4 locations. Everything is working great. The import and export are easy and the guys are really liking the look and convenience of the platform. From both my side and the user side the platform has exceeded our expectations.
FMSHS 
The simple, effective tools help expand and simplify my coaching process.
Dean Somerset 
Before I came across Exercise.com, the process I used to try and communicate a program with an athlete long distance was extremely cumbersome. Those days are long gone, and I look forward to providing professional, clean, organized, and effective programs to clients for years to come.
Chip Gosewich PMR Performance
The Exercise.com team is amazing, and their all-in-one software is more than we ever expected! All of this is made possible by a high-quality team.
Exercise.com makes my life easier by providing an all-in-one solution and the opportunity to help those who otherwise would never have access to my programming!
Tony Gentilcore Founder, Core Online

Calendars and Booking

FBM will empower you to track visits, book classes and sessions, engage your clients with recurring appointment reminders via email and text, and provide calendar integration with google and apple for easy management. With FBM’s calendar, you can also sort by:

  • Trainer
  • Location
  • Service
  • Recurring
  • Time
  • Availability

Accepting Payments Securely and Easily

We know accepting payments securely and easily takes a lot of time, especially using one software for booking, another for workouts, and another for payments.

That’s why we came up with a Fitness Business Management (FBM) software where you can access all of your payment tools in the same custom-branded web and mobile apps, so that professionals like you could spend less time tracking down failed charges, taking payments, and managing payment details and have more time for growing your business.

FBM makes it easy to set up packages for your training where clients can pay a one-time or recurring price with cash, check, or credit card. Plus accept direct deposits and allow online purchasing of packages — all in one easy to use software.

– Increase Business Efficiency with Easy Report Access

With Exercise.com, you’ll have sales and business reports for all your clients, classes, and workout packages to make managing your business easy. Never worry about sales, staff, clients, or data logged falling between the cracks with reporting at your fingertips in your custom web and mobile apps.

Managing a staff of any size is time-consuming but FBM saves you time with assignable staff roles, so you can put staff management on autopilot.

Plus all your reports can be run within a single software system. Exercise.com’s Fitness Business Management (FBM) software makes reports easy — sales, business, appointments, class, and payroll reports all in one place. Plus you can also sort reports by:

  • Client
  • Location
  • Services

These reports empower you to have your finger on the pulse of your business and if you’re bringing on new trainers you’ll know how much to pay staff based on commissions.

Increase Revenue with Key Business Marketing Integrations

For your business’ marketing, automate your efforts by connecting to MailChimp, ConstantContact, ConvertKit, Zapier, Google Analytics, & Facebook Pixel. Are you catching the pattern?

  • Implement systems that save you time
  • Have all your management tools in one software
  • Manage your business from anywhere

Now you might be able to do these things on your own, but that’s the hard way. Building software is expensive and can take years.

It helps to be able to learn and put a system in place to say ‘We have this issue with the shoulder or this elbow pain, this hip internal rotation issue’ and we’ve gone through it with 25 other guys. We’ve had good success with 24 of them so we have a game plan in place.

The flip side is if you get stuck in a rut and your systems don’t work and are not scalable you’re just like why isn’t this working. You can’t see outside the box at all. Systems help eliminate problems.

Barrett Stover

Founder, Revolution Sports Performance

Custom-Branded Website, Web, and Smartphone Apps

With a My PT Hub account, users are offered some very basic customization from the beginning with the option of receiving a higher level of personalization for an additional fee.

Basic customization allows you to upload a company logo, change the mobile and web apps’ header color, and add an accent color. For the additional customization set-up fee ($59-$79 depending on subscription tier) the company provides a couple of upgraded features:

First, your mobile app will be given a custom app icon that appears on your client’s home screen to replace the default My PT Hub logo. The second benefit is exclusive to Android users – for those clients, the app appears under your brand name in the Google Play store. From their perspective, they’ll be downloading your app, but that will not be the case with iPhone owners.

According to the company, they are not able to extend this benefit to users downloading from the App Store on an Apple device because of some technical limitations.

By comparison, custom-branding available from Exercise.com goes much more in-depth. No matter where your clients download the app, they will find it and download it under your company’s name adding greatly to the perception of quality they’re getting with your service. Additionally, we truly personalize the function of your app beyond just colors and logo.

Whether customized or not, the functionality of My PT Hub’s app and its resultant user rating are cause for concern to any prospective customer. In the App Store, My PT Hub is rated 3.1 out of 5, which on the surface seems fairly average, but here’s the issue:

Opinions about the app and company are extremely polarized, users tend to rate the app either 5 stars or 1 star with a nearly 50/50 split. Very few ratings fall in the middle ground indicating that users either had a great experience or a horrible one.

While complaints about technical issues are most common, there is an alarming number of users who feel they were downright scammed by the service or received abysmal customer service.

App Store reviews for My PT Hub

Custom-branded apps developed by Exercise.com, on the other hand, have achieved an excellent reputation amongst our customers like renowned strength and conditioning coach Tony Gentilcore who said, “My custom-branded apps have made my life easier and helped streamline my online training, which in turn has transformed into a pretty awesome additional revenue stream for me and my family.”

All my clients are required to use my online training. When training with me personally face-to-face, they have my app. They train with me—let’s say two days—and then they have the app for one. So they’re constantly working out on their own or required to utilize the app logging so that I can now check on them
Ashton Roberts AR Performance Training
For a while now, we have been looking for a great way to provide an all-encompassing experience for basketball players. The customization features of the web platform and custom-branded apps have allowed us to do that, creating the perfect marriage between our expert content and all of the really cool features that help separate us from the rest of the competition.
Kyle Ohman Basketball HQ
Exercise.com has brought a whole new element to my programming. I am super jealous of my brand and make quite a few demands, um, suggestions for the app. They are always eager to work with me and go above and beyond to deliver. Truly a gold medal team!
Kellie Davis Fit Thrive
Developing an easy intake system with my apps and ways to scale the delivery of workouts has been huge. Working with 20-30 individuals who each have specific goals and restrictions can be challenging, but your platform makes it easy to organize everyone’s programs and put a plan together that will get them the best results possible.
Dean Somerset 
Exercise.com has allowed a lot of flexibility with integration, so I can better connect with my customers. They developed a way to integrate with my CMR so I can send email sequences after purchasing, and they also created an upsell option on the sales page that offers exclusive products to customers.
Kellie Davis 
The Exercise.com team is amazing, and their all-in-one software is more than we ever expected! All of this is made possible by a high-quality team.

Automation From Your Own Custom Apps

Automating parts of your service is a must if you are going to make online training viable and profitable. For all clients, My PT Hub sends automatic emails and push notifications to clients anytime their training is updated.

Want to get even more out of automation? With Exercise.com you automatically send clients new workout plans, videos, and assessments as well as communications like workout and appointment reminders.

The ability in our software to automatically send assessments and have those assessments generate your client’s workout plan means you can provide clients with training that evolves as they do. For example, Exercise.com sends your client their initial fitness assessment based on your specifications and sets them up with the best program for where they are now.

You can have another assessment sent automatically every 2 months which will test their progress and adapt their training program accordingly. Your client keeps making gains while you’re free to keep advancing your business.

Here are some additional ways you can take advantage of Exercise.com’s automation features:

  • Automatic Emails and Texts/Other Automatic Features
  • Highlight Exercise.com
  • Automate Workout Delivery
  • Automate Resource Delivery
  • Automate Assessment Delivery
  • Automate Reminders/Alerts via app, text, and email

Workout Creation and Delivery

When it comes to building workouts within My PT Hub, the poor interface and efficiency may leave many trainers longing for their trusty spiral-bound notebook.

While a patient trainer can get the job done, the experience will feel clunky and unintuitive, far from the expectation of a time-saving, streamlined tool. The first thing one might notice is the sheer amount of on-screen space that is wasted with spread out text and number entry points.

Here’s the My PT Hub interface (top) compared to the workout creator from Exercise.com (bottom):

My PT Hub
Workout creation interface in My PT Hub software

Exercise.com
Workout creator interface in Exercise.com

When viewed on a desktop computer, the interface used to input a single exercise in My PT Hub takes up nearly the entire screen. By contrast, the Exercise.com interface is compact and efficient but allows users to expand each exercise as necessary to edit the finer details of tempo, variation between sets, and additional notes.

Another key factor in any software’s workout creation system is the exercise library. Most platforms these days come with a substantial collection of built-in exercise options complete with demo videos, categories, and descriptions.

In an effort to stand out, My PT Hub advertises a humongous library of over 7,500 exercises, a number which would blow away all competitors… if it were true.

The reality is that My PT Hub’s library is full of duplicate exercises which artificially inflate the number beyond reason. Take a look at some of the results under the search term Goblet Squat:

an example of My PT Hub duplicating the same exercise in their library

By taking advantage of slight changes to the wording, some as small as adding the letter to pluralize a term, My PT Hub multiplies a single exercise into several. This is a pattern that is repeated throughout many searches for essentially any subject. In other examples, the exercises are exact duplicates letter-for-letter:

Example of duplicate exercises in My PT Hub library

This not only debunks their claim to feature 7500+ exercises, it calls into question the company’s transparency and ethics when they advertise what they know to be false.

Exercise.com’s video library, however, is full of in-depth videos. No filler. No fluff. Plus you can add your videos into a custom library.

Deliver Workouts for Any Scenario

  • Workout Planning-Personal Training
  • Nutrition Assistance
  • Goal Setting
  • Traveling Athletes
  • In-Person Clients
  • Trainer Logging
  • Online Clients
  • Hybrid Clients (in-person/online)
  • Busy Professionals

E-Commerce/Point of Sale

Billing and payments in My PT Hub take place through a system they call Packages. After selecting this tab on the taskbar, users will be prompted to connect a Stripe account to begin the set-up process.

Our software at Exercise.com offers simple and secure payment processing for one-time transactions, recurring memberships, and your digital products like Ebooks. You can set your service to push out new workouts and plans automatically when clients make a purchase so you can make money without lifting a finger.

My custom-branded apps have made my life easier and helped streamline my online training, which in turn has transformed into a pretty awesome additional revenue stream for me and my family.
Tony Gentilcore 
Exercise.com has enabled our company to expand in ways we couldn’t imagine possible. As a Strength Coach that also manages the business this platform has made it much easier to get our programming out to not only our local clientele but also new clientele throughout the world as well as our professional athletes in different cities.
Eric Mahanke Carr Elite
I sold a workout program and matched my yearly salary of in-person training within two weeks of selling to my community.

Check out a few ways that our clients use Exercise.com’s e-commerce features to increase revenue and obtain more clients:

Sell Pre-Built, Single Workout Plans (Mike Boyle)

Deliver Automated Custom Programming (Dean Sommerset, AMPD)

Deliver Workout of the Day Memberships (Madeline Moves)

Grow and manage your fitness business better with Exercise.com

All fields must be filled out!

Performance Assessments

Assessments are one thing that My PT Hub gets right with some great features, but be prepared to fork over an additional cost to fully utilize them. This will require a subscription to the third-party platform, Archon Combine.

Exercise.com takes assessments a step further with the capability of automatically delivering workouts based on your client’s answers about their health or performance. A new client can purchase your service, complete their assessment, and immediately be onboarded into the appropriate training plan, all automatically. The best part? You don’t need to pay a third party for these benefits.

Many gyms and coaches utilize Exercise.com’s Performance Health Software to improve client engagement and retention. With the ability to schedule automatic delivery of assessments throughout the client’s training, they’ll stay more motivated to improve and see real data on the benefits of your program.

Working with Exercise.com and their team has been an amazing experience and a dream come true in terms of accomplishing a vision! Their workout technology has helped us effectively engage our community, and I highly recommend Exercise.com to grow your business!
APMD Performance 

Client Engagement

When it comes to communicating with your clients in My PT Hub, the software provides all the expected features. You and your client can send direct messages within the app.

On top of basic messaging, an awesome engagement feature of Exercise.com software is the ability to host Workout Challenges which connect your in-person or online clients to build adherence and consistency. It can even generate Leaderboards to show top performers from all your participants and fuel their motivation.

Exercise.com custom brands your platform and allows you to build and create your community of clients both in the gym and virtually. You can sell single workout plans, automated workout memberships, workout challenges, and deliver individual training.

Exercise.com’s software also makes online appointment and class booking easy. You are also able to efficiently schedule, view, and manage all appointments and classes.

Great client engagement leads to great client retention. By utilizing the client engagement features offered by Exercise.com, you’ll be able to reach more clients, convert more leads, and keep your current clients happy and motivated.

My PT Hub Software Pricing

My PT Hub utilizes price tiers where cost is dependent on number of clients and what features you need.

The free version is the most limited and serves as an extended trial of sorts for those who are undecided about whether the software is right for them. My PT Hub may also be making use of this as a strategy to boost their user count:

When trainers sign up for the free 30-day trial, their account automatically downgrades to the bare-bones free version when the trial has ended. Because it is free, these users who have decided not to become paying customers do not go through the cancellation process which requires contacting customer service.

My PT Hub, therefore, can continue to count these among their active account holders. Thus, My PT Hub claims to be one of the most popular PT platforms with over 70,000 users. A similar strategy and outcome are used by the competing company, Trainerize.

My PT Hub Software Competitors

My PT Hub’s biggest competitors in web-based training and nutrition software are:

  • Exercise.comoffering the most complete customization of your smartphone and web-based apps. Our software is an all-in-one solution for online and in-person training and business management.
  • Trainerizea similar low-cost platform but with a wide array of integrations with outside services to provide additional convenience.
  • TrueCoachwhich features a great workout builder system but lacks payment processing and app customization.

The Bottom Line: Pros and Cons

Choosing the right software to run your business can mean the difference between success and failure, but it doesn’t have to be a hard choice because Exercise.com just makes everything easier.

My PT Hub Cons

Performance Assessments may be the best feature within My PT Hub but are provided by an outside company, Archon Combine, which users must pay an additional fee to integrate with. Trainers wishing to use Archon Combine can just subscribe to it on their own.

What’s more, there are multiple causes for concern about the company’s ethics stemming from their exaggerated claims about their exercise library and number of users and the many complaints users have made about unapproved charges.

The price-point is the most attractive part of My PT Hub but it seems to be a classic case of “you get what you pay for”. While the company has a nice-looking website boasting the software’s many features, the façade falls apart when it comes to the actual execution and how the company operates from a customer service standpoint.

In terms of full customization, workout creation and delivery, a wide range of automations and integrations, My PT Hub simply does not stack up to the features offered by Exercise.com’s all-in-one business management software.

Exercise.com Pros

Exercise.com is an all-in-one fitness business management software that actually delivers. We build your web and smartphone apps with your brand in mind. It’s your app, your software, and your brand front and center.

The benefits of signing on with Exercise.com include:

  • Fully customizable management software
  • Always integrating and updating components from our advisory board of fitness professionals
  • Custom workout library, workouts, challenges
  • Plentiful automation features
  • E-commerce system built to increase your revenue
  • Fully adaptable to your needs as a fitness professional

Exercise.com’s all-in-one club management software handles everything you need to thrive as an industry professional with ease.  Fully customized to you and your brand, it’s only fitting that your custom business software would be developed by the team at Exercise.com.

Hopefully, you see the benefit of not waiting to have a system and software in place that allows you to manage and grow your business for years to come.

What features are most important for your business?

If you’re ready to grow and manage your business with a software that can be customized to your business, book a demo with Exercise.com.

FREQUENTLY ASKED QUESTIONS

Who are you guys, anyway?

The team at Exercise.com solves a major problem — how to grow your business without wasting time and losing money. We work with the real, confident decision makers — the best of the best — like James Harrison (Steelers great), Don Saladino, D1 Training, Fairchild Sports Performance, and Freestyle Connection — and offer our all-in-one fitness business software to simplify managing your business. The team at Exercise.com solves a major problem — how to grow your business without wasting time and losing money. We work with the real, confident decision makers — the best of the best — like Steelers great James Harrison, Don Saladino, D1 Training, Fairchild Sports Performance, and Freestyle Connection — and offer our all-in-one fitness business software to simplify managing your business.

 

What sets you apart from your competitors?

We turbocharge your business with our all-in-one fitness business software that’s custom branded for your business.• Efficiently schedule, view, and manage all appointments and classes — including by trainer, location, and service — with easy options for scheduling recurring events and availability.• Save time creating workouts with our simple workout plan creator and exercise manager and built-in integrations, tools, and more.• Sell your training three ways – group subscriptions, individualized training, and single workout plans – to increase revenue inside and outside your training walls.• Take clients through your custom assessments to automatically deliver personalized workouts based on the data important to their success.

Why not pay for custom development?

So many things could go wrong when building custom-branded apps. It's also expensive, takes years to develop, and requires trust with your developers. We have a proven track record delivering apps for top trainers around the world and remove the risks present when doing it on your own.

What if I'm not technical?

You don't need to be. Our dev team will build your custom-branded apps and take care of all the technical stuff so you can focus on what you do best.

What if I don't have a following?

Engaging the followers you have is paramount because you can instantly convert engaged followers into paying clients with your all-in-one fitness business software.

Is it hard to set up?

No, it's very easy. All you need to do is follow our success team’s proven process. We will deliver your custom-branded, all-in-one fitness business software, and you can do what you do best!

What if I wait to implement this solution?

If you wait, you will leave a lot of opportunity on the table to save time as you scale and manage your business with all-in-one software to engage and retain your clients. Whether you’re looking to bill customers on a recurring basis, single session, or package basis, do it all with a fully integrated, secure platform that can support in-person and online payments. This is a high-quality problem to solve. You shouldn’t wait to solve it.

What exactly do I get?

You get all-in-one fitness business software that does everything you need. No more having one software solution for doing personal training, another for booking and scheduling, something else for client assessments, and yet another pricey subscription for marketing and client communication. And then there are custom-branded iOS & Android apps. If you're tired of paying too much for too many moving parts, stop the hacks and demo the Exercise.com all-in-one fitness business software today. This all-in-one fitness business software will save you time running your business, handle everything in one place, provide endless opportunities to engage and retain your clients, and allow you to sell workout plans.

Will this really work for me?

Yes. We have a proven track record with fitness professionals like Ashley Borden, Just-Train, PJF Performance, Madeline Moves, and Fit Thrive. Our all-in-one fitness business software will allow you to grow your business as much as you want.

What are the next steps?

The next step is simple. Click “Get a Price” anywhere on this page and schedule a call with one of our team members.

Will this integrate with my other software?

Our software integrates with a variety of other software including Zapier, Stripe, YouTube, Vimeo, MailChimp, MyFitnessPal, ConvertKit, and more.

What if I don't have the budget?

This is an all-in-one fitness business software that allows you to grow your business as much as you'd like. You should strike while the iron is hot by investing in a workout platform that will help you scale your business, earn more revenue, retain and engage your clients, and save you time running your business.