My PT Hub Comparison (Pricing, Features, & Benefits)

Manage and Grow Your Fitness Business Better with Exercise.com. Learn more below.

My PT Hub vs Exercise.com. Choose Exercise.com’s All-in-One Fitness Business Management Software. Review our head-to-head My PT Hub software comparison and see for yourself. Get a custom web and smartphone app designed for your brand with additional customization available throughout your custom-built software. Grow your business, turn leads into clients, and increase revenue. 

Fitness Software
My PT Hub
Nutrition
Dedicated Account Manager
Dedicated Zapier Support
Client Automation
Performance & Measurement Reports
TV Workouts
Offer Online Workout Memberships
Run Workout Challenges
Sell Workout Plans
Group Training
1-1 Training
Custom Exercises
Websites
Marketing Integrations
Custom Branded
iOS & Android Apps
Online Training
Sell Products
Payment Processing
Gym / Facility Management
Exercise Library
Assessments
Client / Class Scheduling
Workout Creator / Logger

The online training segment of the fitness industry is growing at an incredible rate. So too is the marketplace of software for personal training and gym management with each provider seeking to stand out based on a unique feature, a long list of capabilities, or simply the cheapest monthly price.

With all of the choices out there, it’s crucial for trainers and gym owners to thoroughly examine their options. After all, your brand’s success could depend on how well the software matches your service and the quality of your clients’ experiences when interacting with the platform.

In this review, we’ll go in-depth on My PT Hub and cover everything you need to know beyond the company’s marketing. See how well it fits your business needs and learn how it stacks up against the Business Management Software from Exercise.com.

Of course, if you don’t need convincing that Exercise.com’s software is the best of the best, request a demo now!

Fitness Pros Who Trust Exercise.com

My PT Hub Software Review


My PT Hub is a web-based platform for personal training and member management owned by FITII LTD in Brighton, UK.

The company was founded in January 2015 and, according to its LinkedIn page, is operated by twelve executives and employees. Further information on the company is a bit hard to come by and no accurate figure of annual revenue seems to be available publicly.

According to their website, My PT Hub is used by upward of 70,000 trainers for managing face-to-face and online clientele.

My PT Hub vs Exercise.com

My PT Hub has an attractive, well-designed sales webpage which boasts the software’s many features, but it’s the execution that counts! Professional trainers are looking for more than just a long list of features; you need a software solution that fulfills your unique needs and adds value to your services.

Exercise.com understands that the lives of fitness professionals are unique and that you deserve software that works with you. Our vision is simple:

To build an all-in-one fitness business management software that inspires fitness professionals to think big when it comes to growing their businesses, and motivates exercise enthusiasts to pursue their fitness goals by logging one workout at a time.

A review of Exercise.com had this to say:

“For a while now, we have been looking for a great way to provide an all-encompassing experience for basketball players. The customization features of the web platform and custom-branded apps have allowed us to do that, creating the perfect marriage between our expert content and all of the really cool features that help separate us from the rest of the competition.” – Kyle Ohman, Basketball HQ

By working with a seasoned advisory board of fitness experts, our world-class development team has built design features that businesses want and need the most.

It’s time to see if My PT Hub is up to the task.

Unless otherwise stated, all images and reviews below are of/about Exercise.com’s All-In-One Fitness Business Management software platform.

Fitness Business Management (FBM)

What if you are able to access all your tools such as payments, messaging, scheduling, and workout creation all in one place? That’s why we here at Exercise.com created our all-in-one Fitness Business Management Software (FBM) to help manage and grow your business easily and efficiently. No more having to learn and teach different software which enables you to focus more on your business.

Developing an easy intake system with my apps and ways to scale the delivery of workouts has been huge. Working with 20-30 individuals who each have specific goals and restrictions can be challenging, but your platform makes it easy to organize everyone’s programs and put a plan together that will get them the best results possible.
Dean Somerset 
We went live with our Fitness Business Management software at 4 locations. Everything is working great. The import and export are easy and the guys are really liking the look and convenience of the platform. From both my side and the user side the platform has exceeded our expectations.
FMSHS 
The simple, effective tools help expand and simplify my coaching process.
Dean Somerset 
Before I came across Exercise.com, the process I used to try and communicate a program with an athlete long distance was extremely cumbersome. Those days are long gone, and I look forward to providing professional, clean, organized, and effective programs to clients for years to come.
Chip Gosewich PMR Performance
The Exercise.com team is amazing, and their all-in-one software is more than we ever expected! All of this is made possible by a high-quality team.
Exercise.com makes my life easier by providing an all-in-one solution and the opportunity to help those who otherwise would never have access to my programming!
Tony Gentilcore Founder, Core Online

Client/Class Scheduling

Both Exercise.com and My PT Hub offer client/class scheduling capabilities as well as integration with Google and Apple calendars.

Gym/Facility Management

My PT Hub does not offer gym/facility management features. With Exercise.com, FBM saves you time with assignable staff roles so you can put staff management on autopilot. You’ll be able to keep your business on track with sales and business reports for all your clients and never worry about sales, staff, clients, or data logged falling between the cracks.

You can also sort reports by:

  • Client
  • Location
  • Services

These reports empower you to have your finger on the pulse of your business and if you’re bringing on new trainers you’ll know how much to pay staff based on commissions.

Client Automation

Automating parts of your service is a must if you are going to make online training viable and profitable. For all clients, My PT Hub sends automatic emails and push notifications to clients anytime their training is updated.

Want to get even more out of automation? With Exercise.com you automatically send clients new workout plans, videos, and assessments as well as communications like workout and appointment reminders.

The ability in our software to automatically send assessments and have those assessments generate your client’s workout plan means you can provide clients with training that evolves as they do. For example, Exercise.com sends your client their initial fitness assessment based on your specifications and sets them up with the best program for where they are now.

You can have another assessment sent automatically every two months which will test their progress and adapt their training program accordingly. Your client keeps making gains while you’re free to keep advancing your business.

Here are some additional ways you can take advantage of Exercise.com’s automation features:

  • Automatic Emails and Texts/Other Automatic Features
  • Automate Workout Delivery
  • Automate Resource Delivery
  • Automate Assessment Delivery
  • Automate Reminders/Alerts via app, text, and email

Dedicated Zapier Support

Integrations with other platforms are important which is why we’ve partnered with Zapier. You will have options to integrate and automate with over 2,000 applications using our software.

Dedicated Account Manager

With Exercise.com you also will be assigned a dedicated account manager that will assist with any help you need. If you want to redesign your website, your account manager at Exercise.com will get it done. If you want to set up an e-commerce store, your account manager won’t blink twice. Whatever you need, our world-class dev team is there to help!

Customized Software

Your fitness business management software should be customized to your preferences to showcase your business. Your website and mobile apps may be the first look that a potential client or customer has of your business, so you want it to stand out. Customization allows consistency among your software online dashboard, mobile apps, website, social media, and any marketing efforts.

All my clients are required to use my online training. When training with me personally face-to-face, they have my app. They train with me—let’s say two days—and then they have the app for one. So they’re constantly working out on their own or required to utilize the app logging so that I can now check on them
Ashton Roberts AR Performance Training
For a while now, we have been looking for a great way to provide an all-encompassing experience for basketball players. The customization features of the web platform and custom-branded apps have allowed us to do that, creating the perfect marriage between our expert content and all of the really cool features that help separate us from the rest of the competition.
Kyle Ohman Basketball HQ
Exercise.com has brought a whole new element to my programming. I am super jealous of my brand and make quite a few demands, um, suggestions for the app. They are always eager to work with me and go above and beyond to deliver. Truly a gold medal team!
Kellie Davis Fit Thrive
Developing an easy intake system with my apps and ways to scale the delivery of workouts has been huge. Working with 20-30 individuals who each have specific goals and restrictions can be challenging, but your platform makes it easy to organize everyone’s programs and put a plan together that will get them the best results possible.
Dean Somerset 
Exercise.com has allowed a lot of flexibility with integration, so I can better connect with my customers. They developed a way to integrate with my CMR so I can send email sequences after purchasing, and they also created an upsell option on the sales page that offers exclusive products to customers.
Kellie Davis 
The Exercise.com team is amazing, and their all-in-one software is more than we ever expected! All of this is made possible by a high-quality team.

Custom-Branded

With a My PT Hub account, users are offered some very basic customization from the beginning with the option of receiving a higher level of personalization for an additional fee. Exercise.com, on the other hand, offers you full custom features with no additional costs.

iOs & Android Apps

With MY PT Hub, basic customization allows you to upload a company logo, change the mobile and web apps’ header color, and add an accent color. For the additional customization set-up fee ($59-$79 depending on subscription tier) the company provides a couple of upgraded features:

First, your mobile app will be given a custom app icon that appears on your client’s home screen to replace the default My PT Hub logo. The second benefit is exclusive to Android users – for those clients, the app appears under your brand name in the Google Play store. From their perspective, they’ll be downloading your app, but that will not be the case with iPhone owners.

According to the company, they are not able to extend this benefit to users downloading from the App Store on an Apple device because of some technical limitations.

By comparison, custom-branding available from Exercise.com goes much more in-depth. Whether on Android or iPhone, your clients will find it and download it under your company’s name adding greatly to the perception of quality they’re getting with your service. Additionally, we truly personalize the function of your app beyond just colors and logo.

Whether customized or not, the functionality of My PT Hub’s app and its resultant user rating are cause for concern to any prospective customer. In the App Store, My PT Hub is rated 3.1 out of 5, which on the surface seems fairly average, but here’s the issue:

Opinions about the app and company are extremely polarized, users tend to rate the app either 5 stars or 1 star with a nearly 50/50 split. Very few ratings fall in the middle ground indicating that users either had a great experience or a horrible one.

While complaints about technical issues are most common, there is an alarming number of users who feel they were downright scammed by the service or received abysmal customer service.

Custom-branded apps developed by Exercise.com, on the other hand, have achieved an excellent reputation amongst our customers like renowned strength and conditioning coach Tony Gentilcore who said, “My custom-branded apps have made my life easier and helped streamline my online training, which in turn has transformed into a pretty awesome additional revenue stream for me and my family.”

Websites

My PT Hub also does not offer you your own website. With Exercise.com you can showcase your brand fully with options to include integrations, verbiage, and other custom dev options. Our websites are responsive, SEO-optimized, and built to convert visitors to leads.

Security Features

Both Exercise.com and MyPT Hub provides the necessary security measures for SSL (Secure Socket Layer) certification. With My PT Hub, your data is hosted in the United States on Amazon Web Services (AWS). With Exercise.com we also provide the necessary security measures for Payment Card Industry (PCI) compliance and utilize Google Cloud.

Marketing Integrations

Our marketing integrations at Exercise.com connect and automate you with well-known platforms like MailChimp, ConstantContact, ConvertKit, Zapier, Google Analytics, & Facebook Pixel. These integrations allow you to implement systems that save you time, have all your management tools in one software, and manage your business from anywhere.

Grow and manage your fitness business better with Exercise.com

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Workout Software

Being able to create, update, send, and track workouts and client progression can be fundamental in growing your business.

Workout Creator/Logger

When it comes to building workouts within My PT Hub, the poor interface and efficiency may leave many trainers longing for their trusty spiral-bound notebook.

While a patient trainer can get the job done, the experience will feel clunky and unintuitive, far from the expectation of a time-saving, streamlined tool. The first thing one might notice is the sheer amount of on-screen space that is wasted with spread out text and number entry points.

Here’s the My PT Hub interface (top) compared to the workout creator from Exercise.com (bottom):

My PT Hub
Workout creation interface in My PT Hub software

Exercise.com
Workout creator interface in Exercise.com

When viewed on a desktop computer, the interface used to input a single exercise in My PT Hub takes up nearly the entire screen. By contrast, the Exercise.com interface is compact and efficient but allows users to expand each exercise as necessary to edit the finer details of tempo, variation between sets, and additional notes.

With our workout creation features, you are able to build workouts for any scenario, including:

1-1 Training

One-on-one training sessions can be fully customized to align with the needs of an individual client. This setting allows trainers to create an effective workout plan, communicate with clients, and develop a positive environment that enables clients to reach their health and fitness goals.

Group Training

With Exercise.com group training sessions can be customized to your liking allowing for effective methods of engaging multiple clients. Trainers or group exercise instructors can follow along to stay on track when they are leading the class. Exercisers can view the workout plan if there are groups divided into smaller groups or taking the lead for certain parts of the workout. If you also have access to a television, Exercise.com users can show the workout plan broadcasted there.

Online Training

Online training is a great way to grow your business for a number of reasons. For one, you can train your current face-to-face clients if they are out of town on business or traveling on a vacation. Second, you can add new clients to your client base no matter where they are located. Third, it gives you more flexibility for training clients in a hybrid format, partially online and partially face-to-face.

Exercise.com works for you to allow you to train clients one-on-one, in groups, online, or hybrid. All of these options give you a ton of flexibility to maximize your time and revenue.

Exercise Library

Another key factor in any software’s workout creation system is the exercise library. Most platforms these days come with a substantial collection of built-in exercise options complete with demo videos, categories, and descriptions.

In an effort to stand out, My PT Hub advertises a humongous library of over 7,500 exercises, a number which would blow away all competitors… if it were true.

The reality is that My PT Hub’s library is full of duplicate exercises which artificially inflate the number beyond reason. Take a look at some of the results under the search term Goblet Squat:

an example of My PT Hub duplicating the same exercise in their library

By taking advantage of slight changes to the wording, some as small as adding the letter to pluralize a term, My PT Hub multiplies a single exercise into several. This is a pattern that is repeated throughout many searches for essentially any subject. In other examples, the exercises are exact duplicates letter-for-letter:

Example of duplicate exercises in My PT Hub library

This not only debunks their claim to feature 7500+ exercises, it calls into question the company’s transparency and ethics when they advertise what they know to be false.

Exercise.com’s video library, however, is full of in-depth videos. No filler. No fluff. Plus you can add your own custom videos into a custom library.

We take your business seriously which is why we want to enable you with features that will help you. We don’t make false claims of our features to catch your attention. We know that our features can truly take your business to the next level.

Custom Exercises

Your custom exercises can be fully customized the way you want. Whether exercises are filmed at the gym, outside, or the comfort of your home, you have the ability to create content that resonates with your clients.

TV Workouts

Exercise.com provides clients with the ability to watch demos of the exercises within their workout plans on television screens; gyms can also use the exercise library to cast exercise demos onto gym television screens during group classes or one-on-one training sessions. You can also stream the workout plan on a screen for group training sessions.

E-Commerce Software

E-commerce can be a staple for your business so it is important for the system you use to implement the necessary features for efficient operating. Exercise.com provides fitness businesses with e-commerce options to enhance or add additional revenue streams. Safe and secure payment processing, the ability to sell your retail or other products, and options to sell memberships, packages, or sessions. You can also sell workout challenges, membership plans, or workouts online.

My custom-branded apps have made my life easier and helped streamline my online training, which in turn has transformed into a pretty awesome additional revenue stream for me and my family.
Tony Gentilcore 
Exercise.com has enabled our company to expand in ways we couldn’t imagine possible. As a Strength Coach that also manages the business this platform has made it much easier to get our programming out to not only our local clientele but also new clientele throughout the world as well as our professional athletes in different cities.
Eric Mahanke Carr Elite
I sold a workout program and matched my yearly salary of in-person training within two weeks of selling to my community.

Payment Processing

Billing and payments in My PT Hub take place through a system they call Packages. After selecting this tab on the taskbar, users will be prompted to connect a Stripe account to begin the set-up process.

Our software at Exercise.com offers simple and secure payment processing for one-time transactions, recurring memberships, and your digital products like Ebooks. You can set your service to push out new workouts and plans automatically when clients make a purchase so you can make money without lifting a finger.

Accepting payments can take time, especially using one software for booking, another for workouts, and another for payments.

That’s why we came up with a Fitness Business Management (FBM) software where you can access all of your payment tools in the same custom-branded web and mobile apps. Professionals like you can spend less time tracking down failed charges, taking payments, and managing payment details and have more time for growing your business.

Sell Products

Both Exercise.com and My PT Hub allow you to sell products online and in-store.

Sell Workout Plans

You are also able to sell customized workout plans with both software platforms.

Offer Online Workout Memberships

A unique advantage Exercise.com has is the ability for online workout memberships to be not only offered but automated. You have the ability to send workouts automatically at a designated time/situation.

Sell Workout Challenges

Workout challenges can not only catch the attention of potential customers but can engage current ones.  With Exercise.com you are able to sell customized workout challenges that clients can appreciate.

Performance Health Software

Our Performance Health Software allows you to manage key areas in assessments, reports, and nutrition.

Performance health assessment software should allow you to:

  • Turn leads into clients
  • Engage clients through assessments
  • Gather baseline data about clients
  • Plan effective fitness programs to help clients meet their health and fitness goals
  • Track measurement data, injuries, etc.
  • Optimize the delivery of personalized workouts and nutrition
  • Use to compare to normative data of similar age and sex
Working with Exercise.com and their team has been an amazing experience and a dream come true in terms of accomplishing a vision! Their workout technology has helped us effectively engage our community, and I highly recommend Exercise.com to grow your business!
APMD Performance 

Assessments

Assessments are one thing that My PT Hub gets right with some great features, but be prepared to fork over an additional cost to fully utilize them. This will require a subscription to the third-party platform, Archon Combine.

With Exercise.com’s customized client assessments, you can more easily collect data that helps you build the most effective initial training program for a new client and retain current clients with progress tracking that proves results. All assessment features will be available within our all-in-one software so there is no need to subscribe to other platforms.

Performance & Measurement Reports

With My PT Hub via Archon Combine, assessments start by measuring your client’s height, weight, age, gender, and wingspan. Your clients are responsible for logging their results via Archon Combine in any of the five categories: anaerobic, fitness, power, agility and strength with each category having an individual assessment with a specific movement pattern.

Exercise.com offers numerous performance health assessment options such as tracking measurement data, injuries, and custom assessment notes. We provide a vast number of measurement options such as weight, height, activity level, distance runs, power output, range of motion measurements, and others.

You are also able to assign future assessments to engage and gauge client and athlete progress and make smart adjustments to the programming based on smart data. You can use an assessment to trigger a workout developed for that client’s success also based on smart data from their onboarding.

Our Performance Health Assessments are built to save you time, increase revenue, and improve client engagement and retention.

Nutrition

Both Exercise.com and My PT Hub provide trainers with the ability to fully track the nutritional habits of their clients. You have options to set caloric and macronutrient goals with clients. Meal plans and other files can be uploaded as well to help clients reach their nutritional goals.

My PT Hub Software Pricing

My PT Hub utilizes price tiers where cost is dependent on number of clients and what features you need.

The free version is the most limited and serves as an extended trial of sorts for those who are undecided about whether the software is right for them. My PT Hub may also be making use of this as a strategy to boost their user count:

When trainers sign up for the free 30-day trial, their account automatically downgrades to the bare-bones free version when the trial has ended. Because it is free, these users who have decided not to become paying customers do not go through the cancellation process which requires contacting customer service.

My PT Hub, therefore, can continue to count these among their active account holders. Thus, My PT Hub claims to be one of the most popular PT platforms with over 70,000 users. A similar strategy and outcome are used by the competing company, Trainerize.

My PT Hub Software Competitors

My PT Hub’s biggest competitors in web-based training and nutrition software are:

  • Exercise.comoffering the most complete customization of your smartphone and web-based apps. Our software is an all-in-one solution for online and in-person training and business management.
  • Trainerizea similar low-cost platform but with a wide array of integrations with outside services to provide additional convenience.
  • TrueCoachwhich features a great workout builder system but lacks payment processing and app customization.

The Bottom Line: Pros and Cons

Choosing the right software to run your business can mean the difference between success and failure, but it doesn’t have to be a hard choice because Exercise.com just makes everything easier.

My PT Hub Cons

Performance Assessments may be the best feature within My PT Hub but are provided by an outside company, Archon Combine, which users must pay an additional fee to integrate with. Trainers wishing to use Archon Combine can just subscribe to it on their own.

What’s more, there are multiple causes for concern about the company’s ethics stemming from their exaggerated claims about their exercise library and number of users and the many complaints users have made about unapproved charges.

The price-point is the most attractive part of My PT Hub but it seems to be a classic case of “you get what you pay for.” While the company has a nice-looking website boasting the software’s many features, the facade falls apart when it comes to the actual execution and how the company operates from a customer service standpoint.

In terms of full customization, workout creation and delivery, a wide range of automations and integrations, My PT Hub simply does not stack up to the features offered by Exercise.com’s all-in-one business management software.

Exercise.com Pros

Exercise.com is an all-in-one fitness business management software that actually delivers. We build your web and smartphone apps with your brand in mind. It’s your app, your software, and your brand front and center.

The benefits of signing on with Exercise.com include:

  • Fully customizable management software
  • Always integrating and updating components from our advisory board of fitness professionals
  • Custom workout library, workouts, challenges
  • Plentiful automation features
  • E-commerce system built to increase your revenue
  • Fully adaptable to your needs as a fitness professional

Exercise.com’s all-in-one club management software handles everything you need to thrive as an industry professional with ease.  Fully customized to you and your brand, it’s only fitting that your custom business software would be developed by the team at Exercise.com.

Hopefully, you see the benefit of not waiting to have a system and software in place that allows you to manage and grow your business for years to come.

What features are most important for your business?

If you’re ready to grow and manage your business with a software that can be customized to your business, book a demo with Exercise.com.

FREQUENTLY ASKED QUESTIONS

Who are you guys, anyway?

The team at Exercise.com solves a major problem — how to grow your business without wasting time and losing money. We work with the real, confident decision makers — the best of the best — like James Harrison (Steelers great), Don Saladino, D1 Training, Fairchild Sports Performance, and Freestyle Connection — and offer our all-in-one fitness business software to simplify managing your business. The team at Exercise.com solves a major problem — how to grow your business without wasting time and losing money. We work with the real, confident decision makers — the best of the best — like Steelers great James Harrison, Don Saladino, D1 Training, Fairchild Sports Performance, and Freestyle Connection — and offer our all-in-one fitness business software to simplify managing your business.

 

What sets you apart from your competitors?

We turbocharge your business with our all-in-one fitness business software that’s custom branded for your business.• Efficiently schedule, view, and manage all appointments and classes — including by trainer, location, and service — with easy options for scheduling recurring events and availability.• Save time creating workouts with our simple workout plan creator and exercise manager and built-in integrations, tools, and more.• Sell your training three ways – group subscriptions, individualized training, and single workout plans – to increase revenue inside and outside your training walls.• Take clients through your custom assessments to automatically deliver personalized workouts based on the data important to their success.

Why not pay for custom development?

So many things could go wrong when building custom-branded apps. It's also expensive, takes years to develop, and requires trust with your developers. We have a proven track record delivering apps for top trainers around the world and remove the risks present when doing it on your own.

What if I'm not technical?

You don't need to be. Our dev team will build your custom-branded apps and take care of all the technical stuff so you can focus on what you do best.

What if I don't have a following?

Engaging the followers you have is paramount because you can instantly convert engaged followers into paying clients with your all-in-one fitness business software.

Is it hard to set up?

No, it's very easy. All you need to do is follow our success team’s proven process. We will deliver your custom-branded, all-in-one fitness business software, and you can do what you do best!

What if I wait to implement this solution?

If you wait, you will leave a lot of opportunity on the table to save time as you scale and manage your business with all-in-one software to engage and retain your clients. Whether you’re looking to bill customers on a recurring basis, single session, or package basis, do it all with a fully integrated, secure platform that can support in-person and online payments. This is a high-quality problem to solve. You shouldn’t wait to solve it.

What exactly do I get?

You get all-in-one fitness business software that does everything you need. No more having one software solution for doing personal training, another for booking and scheduling, something else for client assessments, and yet another pricey subscription for marketing and client communication. And then there are custom-branded iOS & Android apps. If you're tired of paying too much for too many moving parts, stop the hacks and demo the Exercise.com all-in-one fitness business software today. This all-in-one fitness business software will save you time running your business, handle everything in one place, provide endless opportunities to engage and retain your clients, and allow you to sell workout plans.

Will this really work for me?

Yes. We have a proven track record with fitness professionals like Ashley Borden, Just-Train, PJF Performance, Madeline Moves, and Fit Thrive. Our all-in-one fitness business software will allow you to grow your business as much as you want.

What are the next steps?

The next step is simple. Click “Get a Price” anywhere on this page and schedule a call with one of our team members.

Will this integrate with my other software?

Our software integrates with a variety of other software including Zapier, Stripe, YouTube, Vimeo, MailChimp, MyFitnessPal, ConvertKit, and more.

What if I don't have the budget?

This is an all-in-one fitness business software that allows you to grow your business as much as you'd like. You should strike while the iron is hot by investing in a workout platform that will help you scale your business, earn more revenue, retain and engage your clients, and save you time running your business.