This guide demonstrates how guest visits are deducted from a client’s package when the “Include Guests in Visit Count” setting is enabled. 1. Access Packages Under the Account section, click “Packages” to access and manage the client’s packages. 2. Create or Edit Package To access the new setting for counting guest visits, start by creating […]

This guide will show you how to edit a package that a client has already purchased 1. Click “Clients”. Navigate to the Clients section. 2. Click over the client. Select the client. 3. Click “Packages”. Access the Packages tab. 4. Click the triple horizontal dots. Locate the desired package. 5. Click “Edit Package”. Choose to […]

This guide will walk you through the process of deprioritizing a package from being assigned to existing visits. 1. Schedule Click the Schedule tab to reveal the additional options beneath it. 2. Packages Click on the packages tab. 3. Edit Package Locate a package and click the edit icon. 4. Deprioritize Package Scroll down, go […]

To implement initial fee options for packages within your fitness business management software platform, follow the instructions below. This guide will walk you through implementing an initial fee option for packages. 1. Schedule Navigate to the “Schedule” section. 2. Packages Access the Packages tab. 3. Create a Package Create a new package. 4. Payment Settings […]

To Edit the order of public packages for sale within your fitness business management software platform, follow the instructions below. Introducing our new package ordering feature. 1. Introduction This functionality allows you to easily rearrange the order of your public packages, ensuring that your most valuable offerings are prioritized and easily accessible to potential clients. […]

To set package expiration based on purchase date within your fitness business management software platform, follow the instructions below. This guide will walk you through setting the package expiration based on the purchase date. 1. Schedule Navigate to the “Schedule” section. 2. Packages Access the “Packages” tab from the expanded menu. 3. New Package Create […]

Within our Workout Software, you have the ability to enable resetting a service balance to zero after a successful subscription payment. This guide walks through the process of enabling the “Reset Positive Service Balance” setting for subscription packages. 1. Schedule Navigate to the “Schedule” section 2. Packages Access the “Packages” tab 3. Create New Package […]

Within our Workout Software, you have the ability to set the limit on booking days and the time for when booking opens in the package settings. This guide will walk you through how to limit booking days for a package. 1. Schedule Navigate to the “Schedule” section. 2. Packages Access the “Packages” tab from the […]

Within our Workout Software, you have the ability to track visits when clients unlock a Kisi door. In this guide, you will learn how to efficiently track visits when clients unlock a Kisi door 1. Account Navigate to the “Account” section. 2. Customize Platform Access the “Customize Platform” tab from the expanded menu. 3. Scheduling […]

Within our Workout Software, you have the ability to remove Kisi access after first the failed payment. This guide provides a walkthrough for removing Kisi access after a failed payment. 1. Schedule Tab Navigate to the ‘Schedule’ section. 2. Edit Package Click on the “Packages” tab and edit a package. 3. Enable Kisi Access Check […]

With Exercise.com’s gym management software, it’s easy to update your pricing over time without affecting your current clients. In this guide, you will learn how to update the pricing of a subscription package without affecting clients who already have active subscriptions with that package. 1. Open the “Packages” tab under the “Schedule” menu item. Open […]

Within our Workout Software, you have the ability to view your service visit list from the “My Packages” view. This guide will show how to navigate the service visit list from the “My Packages” View. 1. Package Visits On My Packages view, click on “Package Visits” at the top. Please note that the number of […]

This guide will walk you through the process of automatically sharing packages with dependents. 1. Click “Schedule”. Click “Schedule”. 2. Click “Packages”. Click the “Packages” tab. 3. Create or edit a package. Create or edit a package. 4. Enable Sharing. Scroll down to the “Advanced Settings” section in package settings. Tick the checkbox next to […]

This guide will walk you through the process of setting up auto-recharge for a package to unlimited. There are 2 ways to do this. Option 1: Updating the package settings Option 1 Step 1: Click “Schedule”. Click “Schedule”. Option 1 Step 2: Click “Packages”. Click “Packages”. Option 1 Step 3: Edit the package. Edit the […]

When using a Service Balance, you can choose to automatically charge your client again as soon as they use all the visits in their current package. Here’s how to make sure your clients are billed again once their visits are used. 1. Click “Schedule”. Click “Schedule”. 2. Click “Packages”. Click “Packages”. 3. Create or edit […]

Within our Gym Management Software, you can use Service Balances to bill your clients in a more customized way, based on their attendance. The Service Balance allows your clients to accrue a balance for each visit used. You can then bill your clients later for those visits. This guide will walk you through enabling and […]

Here’s how to adjust the number of payments a client has made on a subscription that is limited to a specific number of payments, starting from the “Clients” tab of your Dashboard. Step-by-step instructions are below: Step-by-Step Guide: Step 1: Hover over the gear icon and select “Payment Details” from the fly out menu. Step […]

Within our Workout Software, you have the ability to allow users to bring guests. This guide will walk you through the steps of setting up guest passes. 1. Packages Access the “Packages” section. 2. Edit Package Edit a package. 3. Allow Guests Enable “Allow Guests” option. 4. Enter Number of Guests Enter the number of […]

Here’s how to limit the number of purchasers for a package. 1. Click “Schedule”. Click “Schedule”. 2. Click “Packages”. Click the “Packages” tab. 3. Create or edit a package. Create or edit a package. 4. Set “Max Purchasers” Scroll down to the “Advanced Settings” section in package settings. Enter a number for “Max Purchasers”. 5. […]

Here’s how to assign a trainer to a package. 1. Click “Schedule” Navigate to the Schedule section. 2. Packages Access the Packages tab from the expanded menu. 3. Create or Edit Package Create a new package or edit an existing package. 4. Select Trainer Under General Settings, select a trainer from the Select Staff Member […]