This guide explains how to configure and use the color coding options for sessions on the calendar within the Advanced Settings of a service. Color coding helps trainers and staff quickly identify the status of sessions at a glance — such as whether attendees have checked in, whether all have checked in, or whether check-ins […]

Within our Workout Software, you have the ability to make a service public but not bookable. This guide will walk you through on how to make a service public but not bookable. 1. Schedule Navigate to the “Schedule” section. 2. Services Access the “Services” tab from the expanded menu. 3. Edit a Service Edit a […]

Within our Workout Software, you have the ability to customize the color for completed but no package used sessions. Learn how to customize the color for completed but no package used sessions. 1. Schedule Navigate to the “Schedule” section. 2. Services Access the “Services” tab from the expanded menu. 3. Edit Service Click on the […]

Within our Workout Software, you have the ability to assign assets in the service settings. This guide will walk you through the process of assigning assets in the service settings. 1. Schedule Navigate to the “Schedule” section. 2. Services Access the “Services” tab. 3. New Service Create a new service. 4. Add Asset Enter the […]

Within our Workout Software, you have the ability to enable unique Zoom links for recurring Zoom sessions. Learn how to automate unique zoom links for your recurring Zoom sessions. 1. Schedule Navigate to to the Schedule. 2. Services Access the Services section. 3. Edit Service Select an existing service to edit or create a new […]

Within our Workout Software, you have the ability to customize the colors for each stage of a session or visit. Learn how to customize the colors for each stage of sessions and visits. 1. Schedule Navigate to the “Schedule” section. 2. Services Access the “Services” tab from the expanded menu. 3. New Service Select “New […]

Within our Workout Software, you have the ability to remove locations and staff from the booking page. This guide will walk you through the process of enabling an option to remove locations and staff from the booking page. Go to cleandemo.staging.exercise.com 1. Schedule Navigate to the “Schedule” section. 2. Services Access the “Services” tab from […]

Within our Workout Software, you have the ability to set and notify customers about late cancellation fees. This ensures clear communication with clients and helps enforce your cancellation policies effectively. This guide explains how customers are notified about late cancellation fees.Late cancellation fees are configured within the service settings and can be applied either per […]

Learn how to customize a per-service cancellation policy. 1. Click “Schedule”. 2. Click “Services”. 3. Create new or edit a service. 4. Enter the number of hours a session must be cancelled by. In the Cancellation Policy box, enter the number of hours a session must be cancelled by before being treated as a late […]

Learn how to customize a service image with this guide. 1. Click “Schedule”. 2. Click “Services”. 3. Create new or edit a service. 4. Scroll down and click on the “Show Advanced Settings” link. 5. Click and select your image. 6. Save service. After the file has uploaded, save the service. Now you can customize […]

Within our Gym Management Software, you can use Service Balances to bill your clients in a more customized way, based on their attendance. The Service Balance allows your clients to accrue a balance for each visit used. You can then bill your clients later for those visits. This guide will walk you through enabling and […]

Here’s how to allow someone to create a free account ONLY if they are booking a specific session. 1. Click “Schedule”. 2. Click “Services”. 3. Create new or edit a service. 4. Enable “Client Signups Allowed (Public)?”. Scroll down and tick the “Client Signups Allowed (Public)?” checkbox. 5. Enable “Allow someone to book a session […]

Here’s how to allow clients to book themselves into future recurring sessions. 1. Click “Schedule”. 2. Click “Services”. 3. Create new or edit a service. 4. Enable “Client Signups Allowed (Public)?”. Scroll down and tick the “Client Signups Allowed (Public)?” checkbox. 5. Enable “Allow someone to book into recurring sessions?”. Once client signups are enabled, […]

Here’s how to allow someone to book a session without requiring an account. 1. Click “Schedule”. 2. Click “Services”. 3. Create new or edit a service. 4. Enable “Client Signups Allowed (Public)?”. Scroll down and tick the “Client Signups Allowed (Public)?” checkbox. 5. Enable “Allow someone to book a session without creating an account?”. Once […]

Here’s how to allow clients to see who has already booked for a specific session. 1. Click “Schedule”. 2. Click “Services”. 3. Create new or edit a service. 4. Enable “Client Signups Allowed (Public)?”. Scroll down and tick the “Client Signups Allowed (Public)?” checkbox. 5. Enable “Allow clients to see who is booked for a […]

Here’s how to set up a default staff member for a service. 1. Click “Schedule”. 2. Click “Services”. 3. Create new or edit a service. 4. Select the default Primary and Secondary Staff Members. 5. Save service. Scroll down and click the “Save Service” button to save the changes. Now you can set up a […]

Here’s how to disable the credit card requirement before booking a session. 1. Click “Schedule”. 2. Click “Services”. 3. Create new or edit a service. 4. Enable “Client Signups Allowed (Public)?”. Scroll down and tick the “Client Signups Allowed (Public)?” checkbox. 5. Disable “Require clients to enter a credit card before booking if they don’t […]

Here’s how to book for a shared service, starting from the “Booking” tab of your Dashboard. Step-by-step instructions are below: Step-by-Step Guide: Step 1: Select who you are booking the service for. Step 2: Click on “View Available” to see what shared services are available at other locations. Step 3: Select the location you would […]

Here’s how to limit the number of sessions someone can sign up for a service in one day. 1. Click “Schedule”. 2. Click “Services”. 3. Create new or edit a service. 4. Enable “Client Signups Allowed (Public)?”. Scroll down and tick the “Client Signups Allowed (Public)?” checkbox. 5. Enter the maximum number of signups allowed. […]

Here’s how to set up shared services across multiple platforms, starting from the “Schedule” tab of your Dashboard. Step-by-step instructions are below: Step-by-Step Guide: Step 1: Select “Manage Services” from the drop-down list. Step 2: Click on the “Manage Cross-Site Service Connections” link. Step 3: Create Service Connection. Step 4: Customize the settings. Now you […]