Learn how to disable workout summary email notifications in the Exercise application with this guide on adjusting your Notification Settings Step-by-Step Guide: 1. Click on your profile in the upper right corner. Access the workout summary email settings by clicking here. 2. Select “Notification Settings” from the drop-down. Navigate to the Notification Settings section. 3. […]

To select proration options for payment plans, start from the "Account" tab of your Dashboard and follow the steps in this "how-to" guide.

To log in as a dependent, start in the "My Stuff" tab of your Dashboard, and follow the step-by-step instructions in this Exercise.com "how-to" guide.

If you are using Exercise.com as a customer and have agreed to our terms of service, you do not need to sign an additional Data Protection Agreement. As of May 25th 2018, our user terms of service include a provision to ensure compliance with GDPR. If you are a Partner or a customer who needs further documentation […]

Disclaimer: The content below is provided for informational purposes only and the information shared here is not meant to serve as legal advice. You should work with legal and other professional counsel to determine exactly how the GDPR may or may not apply to you. On May 25th, 2018, the EU General Data Protection Regulation […]

Learn how to adjust your account settings to display metric measurements. 1. Click “My Stuff” Access your account settings. 2. Click “Edit Profile” Navigate to your profile settings. Then scroll down to the heading “Account Information.” 3. Click “Edit” Enter the editing mode. 4. Enable metric measurements. Look for the “System of Measurement” option to […]

This guide will help you update the time zone settings in your application. To change your settings to your correct time zone, follow this steps: 1. Click “My Stuff” To change your settings to your correct time zone, head over to the “My Stuff” tab of your Dashboard. 2. Click “Edit Profile” Click “Edit Profile” on the […]

Start by searching for the exercise using a different name. Many exercises can go by multiple names, so while we typically list them by their most recognized title, occasional discrepancies may arise in naming. 1. Click “Exercises” Click on “Exercises” to view the list of available exercises. 2. Click on the search bar. Locate the […]

First, follow the link your trainer has sent you, or find a group on the “Groups” page. From the group’s home page, click “Join Group” on the left side of the screen. After you click “Join Group”, you’ll be added to the group!

Since most of your friends at Exercise.com can’t congratulate you in person on a workout well done, we’ve created the next best thing—the high five button! The high five button is a great way to encourage your fellow Exercise.com members to achieve their workout goals. Anytime you see someone in the activity feed who is […]

Resetting your password is essential when you cannot access your account. If you want to change your password, please keep reading! To reset your password, you will need to know the email address associated with your Exercise.com account. If you do not know exactly which password is associated with your account, you can contact the […]

Maybe you end up liking the workout plan and exercises! Maybe you accidently canceled the membership!  Whatever may have led you to cancel your subscription, here’s how to reactivate it:   Whether you have initiated the cancellation process for your group membership, your PRO membership, or even your individual training membership, all of these membership subscriptions […]

From time to time, you may want to change the email address associated with your account. To update your email address, please follow the steps below. 1. Click “Forgot password?” Initiate the password reset process by clicking on “Forgot password?” 2. Enter the email address on your account Input the email address that corresponds with […]

If you want to completely delete your account, you can do that once all of your subscriptions are cancelled.  Please make sure all subscriptions are cancelled before deleting your account! Once your subscriptions are cancelled, please follow the steps below: Step-by-Step Guide: 1. Use the top right menu to open Billing Information. After logging in, […]

If you want to keep all of your workouts and activity confidential, you can set your profile to private. This guide will walk you through the process of making your account private. 1. Click “My Stuff” Access your profile section. 2. Click “Edit Profile” Click on this tab to edit your account settings, including your privacy […]

We want to hear from you! We love hearing about how our friends at Exercise.com reached their fitness goals, and we’re always looking for more user stories to publish on our site. You don’t need to bench 300 pounds or go through an insane transformation to have a fitness story worth sharing. We want to […]

This tutorial will demonstrate how to find workout activities posted by other people, specifically people you follow. It is a great idea to follow other people’s workout activities to get inspired to continue on and to find fun and new routines! Click the link to view instructions for the app you’re using: Website Instructions App […]

You can update your profile picture any time! Click the link to view instructions for the app you’re using: Website Instructions App Instructions Step-by-Step Guide: Website: 1. Once you are logged into Exercise.com, click on the “My Stuff” of your Dashboard.   2. Click “Edit Profile” on the left side menu. Click on this tab to edit […]

Following people in Exercise.com offers many benefits! When following someone, you’ll be able to see their workouts on your Dashboard.  Step-by-Step Guide: 1. From your Dashboard, click on the “Activity” tab. From your Exercise.com Dashboard, you can find friends by clicking on the “Activity” tab.    2. Make sure to select the “Sitewide” option, so […]

Because PRO membership is a pay-as-you-go plan, you are free to cancel your subscription at any time without any cancellation fees or additional costs.  However, if you have a problem with your account and need assistance or if we can improve your Exercise.com experience in any way, please contact us, and we will do our best […]