Best CRM Software for Gyms (2023)

Trying to find the best CRM software for gyms is an important task for a gym owner. Let’s not bury the lead: Exercise.com is the best gym CRM software platform, and here’s why.

When it comes to managing a gym or fitness center, there are many aspects to consider. One of the most critical factors is customer relationship management (CRM). An effective CRM strategy can help gym owners increase retention rates, attract new members, and drive revenue growth. However, with so many gym CRM software options available, it can be challenging to choose the right one. In this article, we’ll explore some of the best CRM software for gyms and compare them to Exercise.com—what we believe is the best gym CRM software available.

Jimmy Myers Relentless Sports Performance
If you want to offer an elite service for the end user you need to get with the times and use elite level software that is intuitive, visually appealing, and effective. That is exactly what Exercise.com delivers to its clients.
Jimmy Myers
Owner/Trainer, Relentless Sports Performance

Check out our gym owner guide, browse through our gym software features, and then if you want to touch and feel yourself why we think we have the best gym CRM software platform around, get a demo and see for yourself!

Read More: Best Cheap Gym Management Software

What is CRM software for gyms?

CRM software for gyms is designed to help fitness center owners manage customer relationships effectively. This type of software can help gym owners automate various tasks, including membership management, billing, and communication with members. CRM software for gyms can also help gym owners analyze member behavior to improve retention rates and identify areas for revenue growth.

Gym CRM Software

Why is finding the best gym CRM software important?

CRM software is essential for gyms because it helps owners manage their customer relationships effectively. Capturing leads, tracking appointments, and then progressing potential gym members throughout the funnel is the lifeblood of any high performing gym. Managing all of this by hand can be a nightmare, but using the best gym CRM software platform will help you save time and generate more revenue.

Here are some reasons why CRM software is crucial for gyms:

  • Increased member retention rates: CRM software can help gym owners track member behavior and identify trends that may indicate members are at risk of canceling their memberships. By proactively addressing these trends, gym owners can improve member retention rates.
  • Streamlined billing: With CRM software, gym owners can automate billing and payment processing, which can save time and reduce errors.
  • Improved member communication: CRM software can help gym owners communicate with members more effectively through automated emails, texts, and push notifications.
  • Enhanced member experience: CRM software can help gym owners personalize the member experience by tracking member behavior and preferences.

How does Exercise.com compare to other CRM software for gyms?

We believe Exercise.com is the best CRM software for gyms because we offer a comprehensive suite of features that help gym owners manage their businesses effectively. Here’s how Exercise.com compares to other CRM software for gyms.

CompanyGym CRM SoftwareNote
Exercise.comYesAll-in-one to run your entire gym; voted most likely to help YOU succeed in every yearbook
MindBodyYesHigh priced; not all-in-one
ZenPlannerYesHigh priced; not all-in-one
ABC FinancialYesHigh priced; not all-in-one
Pike13YesAffordable but limited
Club OSYesLarge gym cost; implementation burden
VagaroYesAffordable but limited
GlofoxYesAffordable but limited
RhinoFitYesAffordable but limited
WellnessLivingYesNot all-in-one
TeamUpYesFocused on teams

MindBody

MindBody is a popular CRM software platform for gyms, but it’s primarily focused on scheduling and booking. While MindBody offers some basic membership management and billing features, it doesn’t offer the same level of customization and flexibility as Exercise.com. Additionally, MindBody’s pricing can be quite expensive for smaller gyms.

ZenPlanner

ZenPlanner is another popular CRM software platform for gyms. Like MindBody, ZenPlanner is primarily focused on scheduling and booking, with some basic membership management and billing features. However, ZenPlanner is more expensive than MindBody and doesn’t offer the same level of customization and flexibility as Exercise.com.

ABC Financial

ABC Financial is a CRM software platform specifically designed for the fitness industry. While ABC Financial offers some robust features for membership management and billing, it can be challenging to use and may require significant training. Additionally, ABC Financial’s pricing can be quite expensive, making it less accessible to smaller gyms.

Pike13

Pike13 is a cloud-based CRM software platform for gyms and fitness studios. It offers features such as client management, scheduling, billing, reporting, and marketing automation. Pike13 also offers a mobile app for gym owners to manage their business on-the-go.

Club OS

Club OS is a CRM software platform for gyms and fitness studios. It offers features such as lead management, scheduling, reporting, and marketing automation. Club OS also offers a mobile app for gym owners to manage their business from anywhere.

Vagaro

Vagaro is a CRM software platform for gyms and fitness studios. It offers features such as online booking, appointment scheduling, client management, and marketing automation. Vagaro also offers a mobile app for gym owners to manage their business on-the-go.

Glofox

Glofox is a CRM software platform for gyms and fitness studios. It offers features such as client management, scheduling, billing, reporting, and marketing automation. Glofox also offers a mobile app for gym owners to manage their business on-the-go.

RhinoFit

RhinoFit is a CRM software platform for gyms and fitness studios. It offers features such as client management, scheduling, billing, reporting, and marketing automation. RhinoFit also offers a mobile app for gym owners to manage their business on-the-go.

WellnessLiving

WellnessLiving is a CRM software platform for gyms and fitness studios. It offers features such as client management, scheduling, billing, reporting, and marketing automation. WellnessLiving also offers a mobile app for gym owners to manage their business on-the-go.

TeamUp

TeamUp is a CRM software platform for gyms and fitness studios. It offers features such as client management, scheduling, billing, reporting, and marketing automation. TeamUp also offers a mobile app for gym owners to manage their business on-the-go.

Best Gym CRM Software Features

Exercise.com is the best CRM software for gyms because it offers a comprehensive suite of features that help gym owners manage their businesses effectively. Here are some of the key features of Exercise.com:

Custom branded mobile apps: Exercise.com offers custom-branded mobile apps for iOS and Android devices, allowing gym owners to offer a seamless member experience.

Gym Mobile Fitness App

Customizable workout plans: With Exercise.com, gym owners can create customizable workout plans for members, helping them achieve their fitness goals.

Workout Plan Creator

Payment processing: Exercise.com offers integrated payment processing, allowing gym owners to automate billing and payment processing.

Gym Payments

Automated communication: Exercise.com offers automated email, text, and push notification communication with members, helping gym owners stay engaged with their members.

Automations

Customized reporting: Exercise.com offers customized reporting, allowing gym owners to track key performance metrics and identify areas.

Gym CRM Reports

Do gyms use CRM software a lot?

Yes. A high functioning gym uses their gym CRM software daily to track leads and members.

What software do most gyms use?

In addition to CRM software, most gyms use payment processing software, workout delivery software, other software for running their gym. Exercise.com is a uniquely all-in-one platform for running a gym.

PMR Performance
“Before I came across Exercise.com, the process I used to try and communicate a program with an athlete long distance was extremely cumbersome. Those days are long gone, and I look forward to providing professional, clean, organized, and effective programs to clients for years to come.”
Chip Gosewich
CSCS & Founder, PMR Performance

Getting Started Buying Gym CRM Software

Choosing the right CRM software for your gym is essential to managing your business effectively and providing an exceptional member experience. Exercise.com offers a comprehensive suite of features that can help you streamline your operations, increase member retention rates, and drive revenue growth.

If you’re interested in learning more about Exercise.com and how it can help your gym, we encourage you to book a demo today. During the demo, you’ll have the opportunity to see the software in action, ask questions, and discuss your unique business needs.

Don’t wait – book your demo now and take the first step towards improving your gym’s CRM strategy.

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